Senior Principal Product Manager, Practice Advanced Technology

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

Dandy's key differentiator is deep tech innovation and groundbreaking product development. We are redefining how high-volume, completely-custom restorative products are designed and manufactured, setting a new standard in the industry with superior quality and unmatched turnaround times while reducing costs through advanced AI/ML-native automation and cutting-edge robotics.

Our advanced digital platforms, intelligent manufacturing systems, and AI-powered design tools deliver outstanding value to dentists and their patients, enabling superior clinical outcomes, improved practice efficiency, and enhanced patient satisfaction. By seamlessly integrating machine learning throughout our entire workflow—from automated design optimization to robotic manufacturing precision—we're not just modernizing dental labs, we're revolutionizing them. At Dandy, we don't just serve practices—we make them more profitable, more efficient, and more successful.

About the Role

Dandy is seeking a Senior Principal Product Manager to lead our Practice Advanced Technology initiatives. This is a visionary leadership role focused on building technology solutions that directly drive revenue growth and profitability for our dental practice customers. You will own the strategy and execution of cutting-edge features that leverage AI/ML, CAD, and advanced technologies to transform how practices operate and grow their business.

As the Senior Principal for Practice Advanced Technology, you will be responsible for developing and delivering technology solutions that make every practice that partners with Dandy more successful. This includes pioneering capabilities in practice engagement tools, direct-to-patient communication systems, and AI/ML-native treatment simulation platforms.

This role represents a unique opportunity to shape the future of dental practice technology and directly impact the success of thousands of dental practices worldwide.

What You'll Do

• Define and execute the vision, strategy, and roadmap for Practice Advanced Technology solutions that measurably increase practice revenue and profitability

• Drive the creation of intelligent practice engagement tools that optimize workflow efficiency and patient throughput

• Architect direct-to-patient communication platforms that improve case acceptance rates and strengthen patient relationships

• Pioneer AI/ML-native treatment simulation capabilities that enhance patient understanding and treatment plan acceptance

• Work closely with full-stack engineering, ML/AI, CAD, and design teams to deliver scalable, high-performance technology solutions

• Develop deep expertise in dental practice operations, revenue drivers, and patient journey optimization to inform product decisions

• Partner with the executive team to establish success metrics that directly correlate with practice revenue growth and customer retention

• Conduct extensive customer discovery with practice owners, office managers, and clinical teams to understand pain points and opportunities

• Build compelling business cases demonstrating ROI for practices and articulating the value proposition of advanced technology adoption

• Lead cross-functional initiatives that span multiple engineering disciplines and require coordination across complex technical systems

• Champion data-driven decision making by establishing measurement frameworks and success criteria for all technology initiatives

• Communicate product vision, progress, and impact to stakeholders at all levels through clear reporting and compelling demonstrations

What We're Looking For

• 12+ years of product management experience, with at least 7 years in senior leadership roles driving complex, multi-disciplinary product strategies

• Proven track record of building and launching technology products that directly drive measurable business outcomes for customers

• Deep technical fluency across full-stack development, machine learning/AI systems, and CAD technologies with ability to guide technical architecture decisions

• Exceptional strategic thinking ability with demonstrated success translating market opport