Senior Manager, Field Access Specialists (FAS) Inflammation Portfolio

Career Category

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.

Senior Manager, Field Access Specialists (FAS) Inflammation Portfolio (US Remote)

Live

What you will do

Let’s do this. Let’s change the world! In this vital role the Senior Manager, Field Access Specialists (FAS) is a member of the Patient Access & Reimbursement (PAR) Channel Team with responsibility for the strategic and operational leadership of the FAS function for the Inflammation portfolio (Dermatology, Rheumatology, and Primary Care).  This includes direct oversight of third-party vendor partners supporting field and virtual reimbursement activities and oversight of Office Practice Manager (OPM) Speaker Bureaus. 
 

Key Responsibilities

This individual leads initiatives to optimize field reimbursement support, drive performance against service level agreements (SLAs), and upholds compliance standards while maintaining a patient-centric mindset.

Vendor & Field Access Program Management

• Act as the primary liaison with third-party FAS vendor partner; oversee daily operations, KPIs, and SLA adherence.
• Analyze performance metrics to drive accountability and maximize field reimbursement impact.
• Lead regular business reviews with vendor leadership and internal stakeholders.
• Oversee budget planning and forecasting
• Support program design for new product launches or access initiatives requiring field support.
• Provide field teams with training and updates on FAS tools, processes, and access resources.
• Partner with Compliance and Legal to ensure all activities meet regulatory and corporate standards.

Speaker Bureau Oversight

• Provide strategic and operational oversight of OPM Speaker Bureaus and programs related to Patient Access, including acting as Responsible Amgen Employee (RAE), ensuring compliant and effective execution of promotional speaker programs aligned with field access strategies.
• Monitor program performance and feedback to enhance speaker engagement quality and effectiveness.
• Lead planning and execution of speaker training needs.

Cross-Functional & Strategic Alignment

• Collaborate with Sales, Market Access, Patient Access, and Trade teams to ensure coordinated and effective field efforts in alignment with brand and access objectives.
• Ensure seamless coordination between vendor FAS specialists and internal field teams (Sales, Access & Reimbursement, HUB).
• Represent field perspectives to internal leadership by sharing insights, identifying risks, and proposing solutions to access barriers.

Data Analysis & Business Reporting

• Utilize CRM tools (e.g., Centris) and vendor analytics to evaluate field team activity and speaker program impact.
• Deliver dashboards, performance summaries, and actionable business insights to senior leadership on a regular cadence.

Team & People Leadership

• Lead, coach, and develop one direct report.
• Set clear objectives, provide ongoing feedback, and manage career development plans.
• Foster a high-performance, patient-focused culture rooted in integrity and collaboration across Patient Access and Reimbursement Team

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a collaborative partner with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

OR

Master’s degree and 4 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

OR

Bachelor’s Degree and 6 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

OR

Associate’s Degree and 10 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

OR

High school diploma / GED and 12 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

Preferred Qualifications:

• Deep understandi