Medical Office Assistant - Health Department

POSTING DATE: 08/21/2025 

SALARY RANGE: $37,965.00 - $43,781.00 Annually

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits plans. We are excited to have you as a part of the City of Baltimore Team!      

Job Summary: 

A Medical Office Assistant performs office support and clinical duties as assigned by a health professional in accordance with Maryland State law. Work of this class involves no supervisory duties or responsibilities.

Incumbents receive moderate supervision from a technical superior. Employees in this class work a conventional workweek. Work is performed in an office and a clinic where there may be exposure to contagious diseases. Work usually requires minimal physical effort but may involve lifting and pushing.

MINIMUM QUALIFICATIONS

On or before the date of filing the application, each candidate must:

EDUCATION: Have graduated from an accredited high school or possession of a GED certificate and either completion of a phlebotomy course, or a Medical Assistant program which includes office practice, including data entry, clinical skills, venipuncture, and completion of an externship, which is accredited by the Committee on Accreditation of Allied Health Education Programs (CAAHEP) of the American Medical Association in collaboration with the American Association of Medical Assistant, or by the Accrediting Bureau of Health Education Schools (ABHES), or by the Accredited Commission for Career Schools and Colleges (ACCSC).

AND

EXPERIENCE: Have one year of experience in a clinical setting.

OR

NOTES EQUVALIENCY: Have an Associate of Arts degree in a medical program that includes office practice, clinical skills and completion of an externship from an accredited college or university.

LICENSES, REGISTRATIONS AND CERTIFICATES: Some positions in this class may require employees to hold and maintain current certifications as a Certified Nursing Assistant or Certified Medication Technician, issued by the Maryland Board of Nursing, or Phlebotomist.

NOTES: Some candidates, once hired, must receive Hepatitis-B series immunizations or provide documentation of immunity by disease or vaccination.

Some candidates, once hired, must successfully complete a CPR course for adults, children and infants and maintain current certification.

**APPLICATION DEADLINE: Please submit your application no later than 12:00 AM on the closing date to be eligible for consideration.

KNOWLEDGES, SKILLS AND ABILITIES

• Knowledge of medical billing practices.

• Knowledge of computerized medical databases.

• Knowledge of basic anatomy, physiology, clinical and laboratory procedures.

• Knowledge of basic laws related to professional liability and patient confidentiality.

• Ability to enter medical information into a computerized medical and billing management database.

• Ability to triage and obtain information from sick or injured people.

• Ability to draw blood from children or adults by venipuncture and take patients’ health measurements.

• Ability to follow health care professionals' instructions accurately and carefully.

• Ability to perform routine medical tests and procedures and health screens.

• Ability to perform light typing.

• Ability to maintain patient medical record files and billing records.

• Ability to perform CPR and First Aid.

• Ability to ambulate stairs to respond to medical emergencies.

Background Check                                       

Eligible candidates under final consideration for appointments to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.

Probation

All candidates, including current City employees, selected for this position must complete a mandatory six-month probation.

Eligibili