Clinical Doc Intake Specialist

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

Clinical Documentation Intake Specialist

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients’ lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

As a Clinical Documentation Intake Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Communicating internally and externally to obtain missing documentation required for placement and/or billing, including outreach to home health agencies, patients, hospitals/facilities, and physicians.

• Managing documentation intake workflows to support continuity of operations and timely processing.

• Meeting production expectations aligned to departmental priorities while sustaining critical service level agreements (SLAs).

Your Skills and Expertise

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• High School Diploma/GED or higher (completed and verified prior to start) from an accredited institution AND one (1) year of experience in healthcare billing or back-office support.

In addition to the above requirements, the following are also required:

• Knowledge of wound management principles, clinical documentation requirements, and medical terminology.
• Knowledge of U.S. healthcare billing rules and regulations.
• Knowledge of the post-acute market, including Home Health Agencies, Skilled Nursing Facilities, and Wound Care Centers.
• Previous experience with inbound and outbound calls.
• Experience with Microsoft Office applications including Word, Excel, and email.

Additional qualifications that could help you succeed even further in this role include:

• Knowledge of KCI systems and procedures (preferred for internal candidates only).

Work location: Hybrid in San Antonio, TX

Travel: May include up to 5% domestic

Relocation Assistance: Relocation is not authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

Solventum offers many programs to help you live your best life, both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Applicable to US Applicants Only:The expected compensation range for this position is $39,360 - $54,120, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Acc