FOOD AND BEVERAGE ADMINSRATIVE ASSISTANT

Thank you for applying to one of the most premier places to work in the Northeast Florida! People are our greatest asset and we are currently seeking people like you who have a desire to join our team.


What is the #1 trait of our staff members? A great attitude!
Staff at The Lodge & Club enjoy a safe and beautiful working environment, various resort privileges, and an assortment of other benefits! We are looking for qualified candidates with a great attitude to join our staff! Team members at The Lodge & Club are enthusiastic, respectful, enjoy working hard and having fun.
The Lodge & Club at Ponte Vedra Beach is one of the top places to work on the beach in Northeast Florida, so come join our extraordinary team and see why!
You are invited to review our open positions and apply on-line. Applications are carefully reviewed and qualified candidates are forwarded to the appropriate hiring manager for consideration.
Education: High school diploma or equivalent. College preferred. Ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with staff.
Training & Experience: Prior experience in restaurant service, working knowledge as a secretary or administrative assistant. Good computer skills and customer service background required. Must have Florida driver’s license.
Job Knowledge: General knowledge of county club operations and procedures. Experience performing basic clerical skills including computer knowledge (Microsoft Office Suite and reservation programs) with typing capabilities of approximately 50 wpm.
Job Summary: Support the Director of Food and Beverage as well as act as a liaison to the Food and Beverage management and membership team. Provide administrative support to the Food & Beverage team, act as a liaison with both internal and external clients, and handle day-to-day operational responsibilities within F&B Department. Work in tandem with conference services and catering team to increase productivity and provide exceptional customer service relating to restaurant reservations and special events.
Physical Abilities: Must be able to work on feet, moving about for several hours at a time must be able to work under busy conditions.
Job Duties and Functions:
1. Must be able to work a flexible schedule, to include weekends, holidays and split shifts.
2. Arrive to work on time, consistently.
3. Upon entering the property, arrive in proper uniform, crisp, clean, and in good repair.
4. Hair must be clean and cut in a becoming style; management has final approval.
5. Attend all required training, safety courses, office and departmental meetings.
6. Report safety hazards, follow up that hazard has been corrected, and assist with providing a safe work environment.
7. Become proficient on all appropriate equipment and safety features.
8. Greet member and guests by name whenever possible, always show genuine care and concern.
9. Be an ambassador of Epping Forest Yacht and Country Club at all times.
10. Develop marketing menus for Food and Beverage team. Coordinate member holiday reservations. Be a key contributor to an engaged membership.
11. Have fun!
Administrative:
• Run daily and weekly reports (Product Mix, Reservations, and Special Events Calendar).
• Answer phones; take detailed messages and/or route calls appropriately.
• Type correspondence including but not limited to introduction letters, dining agreements, letter or appreciation, save the dates.
• Type custom menus for group dinners
• Attend BEO meeting and record pertinent information pertaining to the restaurants and share appropriately.
• Enter reservations in our internal reservation program
• Compile all information related to News Letter content for F&B
• Participate and catalog in digital format special events that take place, share content with marketing
• Maintain and update Food & Beverage Outlet Dining Menus
• Take minutes during staff meetings
• All typed work will be proofed prior to being distributed
• Complete Assigned projects and tasks promptly and accurately
• Attend all office and departmental meetings; i.e., BEO meeting, staff meeting, service/captains meetings.
Food & Beverage Duties
• Act as a liaison between members and guests for dining or special occasions in the restaurants (holidays, birthdays, large party defined by the outlet)
• Communicate to director of F&B and appropriate departments of any special requests and/or changes that occur related to planned dining
• Take calls relating to dining reservations
• Document guest preferences both as likes and dislikes
• Create special touches for special occasion dining.
• Update member site content as information is updated or new content is crea