LTC Project Manager - Risk and Decision Governance

LTC Project Manager - Risk and Decision Governance1

The position emphasizes program-level governance, executive communication, and cross-workstream accountability for our high-tech client's LTC transformation program.
 

Key Responsibilities

Risk & Decision Management & Governance (Primary Focus)

• Own the end-to-end RAID management process for our client's LTC transformation program, ensuring risks and decisions are consistently identified, documented,  maintained and resolved. 

• Establish and enforce standards for RAID quality, including clear descriptions, quantified impact, mitigation strategies, owners, and due dates.

• Ensure RAID items are actively assigned, tracked, escalated, and resolved, not simply logged.

• Drive timely escalation of material risks and decisions to program leadership and executive steering committees.

• Prepare concise, executive-ready RAID summaries that highlight business impact, trade-offs, and recommended actions.

• Hold workstream leads, project team members, vendors, and executives accountable for RAID ownership and follow-through.

Program & Project Management

• Apply modern project management techniques to support a large, cross-functional enterprise transformation program, aligning RAID management with scope, schedule, cost, and quality objectives.

• Partner closely with the overall Program Manager and workstream PMs to proactively identify dependencies, conflicts, and emerging risks.

• Organize and facilitate governance forums, including RAID reviews, decision forums, and executive updates.

• Produce high-quality meeting notes, action tracking, and follow-ups to reinforce accountability and momentum.

Communication & Executive Engagement

• Translate detailed RAID content into clear, relevant messages tailored to tactical teams and executive audiences.

• Communicate complex, sometimes ambiguous issues in a structured and confident manner, including recommended paths forward.

• Support executive steering committee preparation, including status reporting, risk framing, and decision readiness.

Process Discipline & Continuous Improvement

• Champion consistent, pragmatic project and program management practices, tailoring standard methodologies to fit the needs of the LTC Transformation program.

• Continuously improve RAID processes, templates, and cadence to increase effectiveness, clarity, and business relevance.

• Reinforce a culture of ownership, transparency, and proactive risk management across the program.

Qualifications

Core Skills & Attributes

• Strong understanding of project and program management methodologies, including the ability to right-size governance and SDLC practices for large enterprise initiatives.

• Highly organized, proactive, and detail-oriented, with the discipline to manage large volumes of RAID items without losing strategic context.

• Exceptional written and verbal communication skills; able to synthesize information and tailor messaging for diverse audiences, including executives.

• Demonstrated ability to operate at both tactical and strategic levels, understanding how individual risks and decisions impact broader business objectives.

• Comfortable challenging stakeholders constructively and holding peers and leaders accountable.

Experience

• 4–6+ years of progressively responsible experience managing medium to high-complexity IT, business transformation, or enterprise programs.

• Proven experience managing risks, issues, and decisions in complex, cross-functional initiatives.

• Experience supporting executive governance forums and steering committees.

• Background in software implementations, system integrations, or business process transformation (Lead to Cash experience strongly preferred).

• Experience working with third-party vendors and remote, distributed teams.

Education

• B.S. in Computer Science, Business Administration, or equivalent practical experience.

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