EHR Application Analyst I: JHP Medical Management

Job Details

EHR Application Analyst I: JHP Medical Management

Job Description

Position Summary

The Epic Tapestry Medical Management Analyst serves as the primary support for utilization management, care management, and provider data management modules in an Epic environment. They are expected to possess extensive knowledge of the organization's policies, procedures, and business operations. This role involves coordinating all issues that may occur during installation, maintenance, troubleshooting, and upgrades within their area of application responsibility.

The Analyst is responsible for implementing, configuring, and maintaining the application modules to support payer workflows. This role requires a deep understanding of healthcare interoperability, heath plan operations, Epic applications, and data structures.

Key Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson
• Implements and configures Epic Payer Platform modules to JHP requirements
• Develops content and documentation tools for implementing systems changes and other tasks and provides input for training materials
• Performs in‐depth analysis of workflows, data collection, report details, and other technical issues associated with application
• Works closely with stakeholders to gather requirements, design solutions, and configure the system
• Provides support and troubleshooting for issues, working closely with end users, Jefferson IS&T teams, and external partners
• Maintains system and process documentation
• Promotes adoption of best practices
• Configures and maintain interfaces for heath data exchange to meet requirements
• Ensures compliance with all regulatory agencies

Required Qualifications

• Bachelor’s degree (or equivalent work experience)
• Minimum 3 years of experience in a relevant field or role(s)
• Understanding of IT security principles, HIPAA compliance, and healthcare systems support
• Excellent troubleshooting, documentation, and communication skills
• Proficiency in Microsoft Office Suite

Preferred Qualifications

• Experience working in a large health system, academic medical center, or health plan
• Epic Payer Platform Certification
• Epic Tapestry, Cheers, Healthy Planet, or MyChart Certification(s)
• Experience supporting interoperability workflows

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students.