Senior Facilities Engineer / Construction Management

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Provides comprehensive support for the maintenance, installation, and optimization of building systems and infrastructure within manufacturing, industrial, and office environments. This role leads small to medium scope projects with responsibilities around:

• Overseeing building services and the installation and maintenance of production equipment and building systems.
• Communicating with suppliers' technical support to address equipment or infrastructure disruptions.
• Performing routine-to-complex engineering work potentially on multiple or large facilities.
• Providing products and services to meet internal clients’ requirements
• Ensuring compliance with safety and environmental standards
• Delivering innovative solutions to routine and complex construction and engineering challenges.
• Collaborating across internal departments and with external vendors

Skill Descriptors:

Process Management: Knowledge of business process improvement tools and techniques; ability to understand, monitor, update, control, or enhance existing business or work processes.

Proficiency Level = Working Knowledge:

• Employs process flows, cycle time, process time and waste concepts as appropriate.
• Walks through steps, decisions, measurements, dependencies and hand-offs for a specific process.
• Creates process flow or workflow diagrams.
• Document types of process decisions and potential impact of each decision.
• Identifies and monitors common process bottlenecks.

Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

Proficiency Level = Working Knowledge:

• Provides a quality of service that customers describe as excellent.
• Resolves common customer problems.
• Responds to unexpected customer requests with a sense of urgency and positive action.
• Provides direct service to internal or external customers.
• Documents customer complaints in a timely manner.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Proficiency Level = Working Knowledge:

• Identifies and documents specific problems and resolution alternatives.
• Examines a specific problem and understands the perspective of each involved stakeholder.
• Develops alternative techniques for assessing accuracy and relevance of information.
• Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
• Uses fact-finding techniques and diagnostic tools to identify problems.

Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.

Proficiency Level = Extensive Experience:

• Utilizes preferred tools, techniques and methods for estimating project cost and time.
• Plans, estimates, staffs, organizes and monitors significant projects.
• Identifies risks and vulnerabilities; creates contingency plans.
• Conducts regular and ad-hoc project reviews with project team, sponsors, and clients.
• Maintains open communication among project participants and interested parties.
• Communicates reporting requirements; creates monitoring and control mechanisms.

Facilities Management: Knowledge of safety measures for physical facilities; ability to maintain, care for and develop commercial and physical facilities.

Proficiency Level = Extensive Experience:

• Evaluates placement results of staff and equipment according to space planning and requirements.
• Coaches others on how to coordinate and maintain the flow of electricity within a physical space.
• Monitors environmental, safety and equipment requirements and conditions.