Associate Client Manager

Company Description

Location: Hybrid (Travel to onsite at client in Arlington, VA 1x a week)

REF24096V

Job Description

Have you ever walked down an aisle in your local retailer and wondered why your favorite beverage or food product moved or why the signage changed? At NielsenIQ, we work with U.S. retailers and manufacturers to help them understand their consumers, and to optimize their business down every aisle. Every day brings a new challenge working in a fast-paced, ever-evolving, competitive retail landscape. 

On the NielsenIQ Retail Team, you'll engage directly with retail clients, ensuring the seamless integration of robust NielsenIQ solutions. This is done by assisting your clients with navigating through complex business challenges with insightful and actionable NielsenIQ recommendations with confidence. 

Responsibilities 

When you join NielsenIQ, you’re signing up for an experience that requires autonomy, flexibility, curiosity, and passion. As an Associate Client Manager, you will: 

• Establish NielsenIQ as an indispensable insights partner, and thought leader for your clients  
• Position yourself and NielsenIQ as trusted advisors to your clients, aiding them in achieving their business imperatives.   
• Build sustainable client relationships through delivering everyday value to enable our customer’s success using our data, tools, and by providing insights on their business 
• Ensure accuracy of client’s database by conducting regular audits and checks to maintain high standards of data integrity. Demonstrate a strong attention to detail. 
• Independently complete analyses using NielsenIQ tools and data to develop insights that drive client outcomes 
• Develop expertise and ability to advise clients on industry trends, participating in client discussions and presentations as applicable 
• Train and consult clients to conduct analytics using NielsenIQ tools and data sets, democratizing insights to drive business decisions 
• Identify potential revenue opportunities and risks with your assigned clients and lead internal teams to drive sales 
• Play an integral part in shaping our company’s vision by elevating the Voice of the Customer 
• Be accountable for identifying opportunities to collaborate across NielsenIQ teams and drive adoption of our NIQ assets with clients 
• Ability to work cross-functionally with internal stakeholders to identify and advise our clients on solutions for their business

Qualifications

• Bachelor's Degree Required
• 2-4 years’ experience in related industries which include: Consumer Packaged Goods, Retail, Consulting or Analytics preferred
• Strong analytical aptitude, naturally curious and lifelong learner. Experience with syndicated/POS data is a plus
• Experience utilizing multiple and complex data sets through problem solving and proven project management skills
• Experience in client service environment ad ability to develop, maintain and grow client relationships
• Project management skills and ability to manage multiple priorities in complex situations
• Skillfully communicate and work collaboratively with internal & external teams
• Strong sense of autonomy, urgency, and accountability to delight clients
• Retail or Manufacturing background a plus (Retail Merchandising, Category Management, Operations, etc.)
• Highly Proficient in Microsoft Office (Advanced Excel) software

Additional Information

All your information will be kept confidential according to EEO guidelines.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

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