Comcast Technical Project Coordinator Co-op

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Job Description

Program Overview

The Comcast Cooperative Educational Program (Co-op) immerses students into the daily operations of a contemporary media and technology company while working side-by-side with Comcast’s top innovators. Designed for students whose curriculum allows for a cooperative learning track, the co-op becomes an integral part of the Comcast team working on creative, innovative, and thought-provoking projects within various business units. Throughout the experience, there is opportunity for exposure to mentorship and professional development while having some fun along the way.

Comcast’s Technology, Product & Experience (TPX) organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. 

As a valued CO OP of the CONNECT organization, you’ll be a part of a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating best-in-class services & tools.

Are you someone with an inquisitive approach? Do you enjoy working with both technical and non-technical partners? We do too! Come join our Network Facilities and Energy (NFE) organization. We’re focused on providing the best customer experience as we support 1800+ Data Facilities that enables our Comcast Network.

Overview of the Role & Core Responsibilities

This position has key responsibilities in Program Management execution focused on managing initiatives that enhance and/or remediate telemetry supporting our Critical Infrastructure environment. This includes:

• Support analysis and reporting across multiple projects.
• Uses formal processes and tools to manage resources, risks, and changes
• Provides research and assistance to leadership in program execution (analysis, planning, testing, monitoring, reporting)
• Telemetry program execution and roadmap development supporting Critical Infrastructure
• Support CI Standards alignment and strategy.
• Support strategic initiatives through cultivating our competitive advantage by supporting better processes, tools, and training.
• Administer planning and prioritization of technical programs ensuring it aligns with strategy, independently identifying root cause analysis, mitigation, impacts, dependencies, and finding solutions.
• Keep abreast of new developments in project management methodologies, agile practices, best practices, and industry standards.

Job Responsibilities

In this position, your responsibilities include (but are not limited to):

• Help construct and manage project/delivery plans, action items, and issues tracking
• Monitor the daily progress of projects
• Providing detailed updates to project managers or other stakeholders.
• Ensuring team members have the supplies and resources they need to complete their assigned tasks on time and within their budget limits.
• Other duties and responsibilities as assigned.

As our Co Op, you’ll collaborate with our seasoned, technical program staff supporting our Telemetry platform. The tool utilized to support these efforts is Foreseer.

Supporting the Critical Infrastructure alarms monitoring