Technical Program Manager - Digital Employee Experience & Infrastructure

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a foundation for growth. Put your passion, drive and expertise to work with the world’s cloud security leader.   We’re looking for an experienced Technical Program Manager to join our Strategy & Planning team. Reporting to the VP- Strategy Planning & Execution, you will:

• Lead Digital Employee Experience and Infrastructure Projects: Plan, execute, and deliver projects ensuring timely completion, alignment with business objectives, and adherence to organizational goals.
• Collaborate with Stakeholders and Teams: Work with business stakeholders, IT teams, and external partners to deliver integrated digital solutions.
• Develop and Implement Change Management Strategies: Facilitate smooth adoption and integration of digital tools and platforms.
• Coordinate and Track Project Performance: Foster team communication, manage issues and risks, and ensure timelines and objectives are met while monitoring performance against commitments.
• Document and Communicate Project Progress: Prepare executive communications, dashboards, project plans, and status reports to keep stakeholders informed about milestones and risks.

What We’re Looking for (Minimum Qualifications)

• Bachelor’s degree in IT, Computer Science, Business, or related field, with 5+ years as a Technical Program Manager managing employee experience and infrastructure operations projects.
• Proven track record in delivering complex technical projects within scope and timelines, leveraging strong leadership and cross-department collaboration.
• Expertise in project management tools (Jira, Asana), SDLC, Agile methodologies, and a problem-solving approach to resolving project-related issues.
• Strong communication skills for technical and non-technical audiences, with change management experience to guide end-users through technology transitions.

What Will Make You Stand Out (Preferred Qualifications)

• Experience managing projects related to Employee Experience initiatives.
• Change management expertise, particularly in guiding end-users through technology transitions.
• Proficiency with project management applications such as Asana.

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Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range$98,000—$140,000 USD

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse n