Customer Service Officer
SharpContraAbout the role
Company Description
About Us
At Swift 7 Consultants, we specialize in delivering innovative business support solutions tailored to meet the evolving needs of our clients. With a focus on operational excellence, customer satisfaction, and long-term growth, we help organizations streamline processes and elevate their service delivery. Our team is committed to professionalism, efficiency, and fostering meaningful client relationships.
Qualifications
Qualifications
High school diploma or equivalent; associate or bachelor’s degree preferred.
Minimum 1–2 years of experience in a customer service or client-facing role.
Strong communication and interpersonal skills.
Ability to multitask, prioritize, and manage time effectively.
Proficient in using customer management systems (CRM) and Microsoft Office tools.
Detail-oriented with a problem-solving mindset.
Additional Information
Benefits
Competitive annual salary: $52,000 – $56,000
Professional growth and development opportunities
Supportive and collaborative team environment
Training and mentorship provided
Paid time off and holidays
Health, dental, and vision insurance options
Stable Monday–Friday schedule (standard 8-hour shifts)
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