Benefits Specialist

BENEFITS SPECIALIST

REPORTS TO: TOTAL REWARDS MANAGER

STATUS: NON-EXEMPT

 

Summary

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas.  We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other.

 

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

 

Our vision is to offer everyone a piece of the American spirit – one handshake at a time. 

 

The Benefits Specialist is responsible for the administration and analysis of Boot Barn’s health and wellness, programs.  This position is expected to maintain a friendly and professional work environment with employees and supervisors, motivate others with energy and enthusiasm for the business, and proactively plan and execute benefits initiatives.

 

Essential Duties and Responsibilities

• Administer employee health and welfare programs including medical, dental, vision, life, disability, COBRA, and flexible spending accounts.
• Conduct benefit orientations, assist with enrollments, and counsel employees on plan options to support informed decisions.
• Serve as primary liaison with insurance carriers and third-party administrators; resolve issues and maintain effective relationships.
• Support employees with benefit updates via the Employee Self-Service Portal and ensure HRIS data accuracy for all changes.
• Develop and distribute benefit communications to increase awareness, participation, and understanding of programs and changes.
• Monitor performance of benefit vendors, carriers, auditors, and consultants.
• Administer and manage all aspects of employee leaves of absence in compliance with federal and state regulations.
• Coordinate benefit, leave, and payroll communications across departments.
• Support and lead company wellness initiatives and recommend program improvements.
• Maintain accurate benefit files, reports, audits, and enrollment data; ensure compliance, confidentiality, and data integrity.
• Oversee open enrollment including planning, communications, testing, meetings, employee enrollment, and post-enrollment clean-up.
• Coordinate plan documents, Summary Plan Descriptions, and insurance billing with reconciliation and audits.
• Ensure ACA compliance, including eligibility tracking and submission of Forms 1095-C and 1094-C.
• Demonstrate professionalism, quality work, and adherence to laws, company policies, and procedures.
• Perform other duties as assigned.

Qualifications

Qualifications

• Strong communication, customer service, time management and organizational skills.
• 3 – 5 years of benefits or benefits administration experience in a corporate environment; retail highly preferred
• Current knowledge of competitive compensation and benefit programs
• Previous experience in leave management
• Demonstrated ability to consistently meet daily, weekly and monthly deadlines
• Experience in Word, Excel, ADP HRB and other applicable database programs helpful

 

Competencies

• Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
• Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.

 

Boot Barn Benefits & Additional Compensation Opportunities

• Competitive hourly rate.
• Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
• Paid Tim