Associate Director, Project Operations & Supplier Management

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Procurement

Job Sub Function:

Multi-Family Procurement

Job Category:

People Leader

All Job Posting Locations:

Horsham, Pennsylvania, United States of America, Titusville, New Jersey, United States of America

Job Description:

About Us

At Johnson & Johnson Innovative Medicine (JJIM), what matters most is helping people live full and healthy lives. We focus on treating, curing, and preventing some of the most devastating and complex diseases of our time. And we pursue the most promising science, wherever it might be found.

Johnson & Johnson Innovative Medicine’s Patient Engagement and Customer Solutions (PECS) team is recruiting for an Associate Director, Project Operations & Supplier Management position withing the Supplier Management & Operational Excellence (SMOx) team.

PECS is committed to setting the standard on Patient Experience (Px), building more personalized, seamless, and supportive experiences to help patients start and stay on treatments across the portfolio.

Job Description

The Associate Director, Project Operations & Supplier Management will lead and is accountable for the coordination of Solution Team project deliverables and core PECS process requirements to ensure efficient operations across the portfolio of JJIM patient support programs. You will lead a team responsible for operational elements of those programs including, but not limited to, control document development and maintenance, invoice review and approval, audit remediation pull through and KPI management. Your responsibilities include, but are not limited to:

Project Management Responsibilities:

• Shape project timelines that align with strategic decisions and assigning Direct Responsible Individuals (DRIs) as appropriate. Partner with Solutions Team Director to oversee milestone and critical path management, ensuring all project phases are on track. Identify interdependencies within projects, leveraging existing knowledge or effectively asking questions to pinpoint intersections.
• Drive accountability with cross-functional team and manage action items, project statuses, and critical path deliverables for multiple Therapeutic Area (TA)s/Brand programs.
• Collaborate with internal and external partners to maintain updated project plans in alignment with internal timing and interdependencies.
• Lead status sessions for assigned Solutions team that require the integration of multiple workstreams, competing resources, and cross-functional stakeholders to ultimately deliver effective & efficient launch and ongoing support of critical patient support programs across all TAs

Operational Responsibilities:

• Lead operational process improvements that enhance efficiency, increase visibility, strengthen controls, and improve stakeholder experience.
• Drive cross-functional issue resolution across business, finance, procurement, supplier, and technology teams to ensure continuity of operations.
• Act as SME for Solution Team with regards to PECS processes, helping to navigate Program Development, leading to a streamlined approach and faster-to-market program launches.
• Partner with business owners, finance, procurement, and supplier teams to support budget planning, financial stewardship, and annual business planning processes.
• Oversee purchase order (PO) lifecycle management, including PO creation support, change orders, transfers, ownership updates, and invoice approver assignments.
• Lead invoice reconciliation activities and partner with Accounts Payable, Procurement, suppliers, and internal stakeholders to resolve payment issues, invoice mismatches, and