Seasons Restaurant General Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Your West Coast home away from home. Rolling foothills and postcard-worthy views of sun and surf surround our idyllic Residence Club, where families and pleasure-seekers of all ages come to play. Tucked away in the laid-back coastal town of Carlsbad, California, just half an hour north of San Diego, it offers miles of uncrowded beaches and some of the best golf courses in North America. Allow our pre-arrival Concierge to stock your villa’s kitchen fully, sign up for group classes in our open-air Yoga Pavilion and stay as long as you’d like.

• Lead and inspire a high-performing team of managers and line employees, fostering a culture of accountability, collaboration, and continuous development 

• Maintain a strong, visible presence on the floor, building genuine guest connections while recognizing and coaching team members in real time 

• Deliver an exceptional, dining experience that reflects the Four Seasons service culture, with impeccable attention to detail and consistency 

• Oversee all aspects of daily restaurant operations, ensuring seamless execution across every service period 

• Partner closely with the Chef de Cuisine, Commercial leadership and Food & Beverage leadership to evolve menus, beverage offerings, and guest experiences with a focus on seasonality, sustainability, and innovation and creative marketing of Seasons Restaurant and Private Dining Room.  

• Drive financial performance, managing labor strategy, scheduling, payroll, cost controls, inventory, and revenue optimization 

• Own the guest experience, handling feedback and service recovery with professionalism, empathy, and a solution-oriented mindset 

• Ensure the restaurant environment reflects brand excellence, proactively identifying facility needs, being innovative and maintaining the highest standards of cleanliness and presentation 

• Lead, train, coach, supervise, and hold team accountable, ensuring consistency in service techniques and adherence to brand standards across all meal periods 

• Manage reservations and seating flow, optimizing capacity while maintaining a personalized guest experience 

• Monitor food, beverage, and equipment usage, ensuring operational efficiency and cost control 

• Anticipate operational needs, securin