Social Media Community Associate

Company Overview

Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores.

As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

FHI employees are expected to be on-site 4-days per week. We also offer the unique benefit of allowing employees to temporarily working from anywhere up to 20 days per year. 

SPEND MOST OF YOUR TIME WATCHING SPORTS AND SCROLLING SOCIAL MEDIA?
WELL HERE’S YOUR CHANCE TO GET PAID FOR IT.

The Role:
This is an incredible entry-level opportunity for any aspiring writers looking to get their start in the sports marketing industry. Fanatics, the leading sports merchandise and collectibles retailer is seeking a community manager to join their dynamic creative team. The successful candidate will be responsible for the co-management of Fanatics social media accounts, including but not restricted to Instagram, Facebook, Twitter and YouTube.
A successful candidate will be able to demonstrate that they have a quick wit and the ability to write comedy for social media - without trolling or going negative.

If you have a portfolio or any social links you want reviewed, please attach to your application for review by our team.

What You'll Do:

• Act as the admin across our social media accounts including Instagram, Facebook, Twitter and YouTube. This includes responding in REAL TIME (within 5 mins of original posting) to most sports-related stories, by jumping into the comments section of major sports accounts and partners [e.g ESPN, Bleacher, NBA, NFL etc].
• Create engaging and original content that resonates with our target audience - inclusive of Instagram Stories and interactive features like polls and questionnaires.
• Monitor and share new content from other Fanatics operated businesses like Mitchell & Ness, Lids, Topps etc.
• Respond to comments and DMs in a timely and professional manner, ensuring all inquiries are addressed professionally.
• Collaborate and coordinate with the rest of the creative team and cross-functional teams to help develop and execute broader social media campaigns within social.
• Assist in the implementation of a social media strategy that aligns with Fanatics’ overall marketing objectives.
• Create and update daily wrap reports for the rest of the team that summarizes and highlights what occurred during your CMing shift.
• Stay up-to-date with the latest social media trends and best practices and continuously identify opportunities for improvement.
• Stay up-to-date with real-time sports news and culture.
• Assist in analyzing and compiling qualitative and quantitative reports detailing content performance and suggested optimizations for future posting strategy based on learnings
• Assist in managing a short and long-lead social content calendar based on key moments for Fanatics
   

What We're Looking For:

• Strong understanding and passion for social media platforms, including Instagram, Facebook, Twitter and YouTube.
• Deep passion for sports and fan culture and willingness to learn about sports that you may be less naturally passionate about.
• A degree in communications, marketing, journalism or sports-related fields is recommended but not essential.
• Some previous experience and proven success in managing social media