Jobs and Careers
SH
Senior ICQA Manager
SHEINUnited States, United Statesfull_timeVerifiedPosted 11 Apr 2025
About the role
Job Responsibilities
Job Title: Sr. Inventory Control Quality Assurance (ICQA) Manager
Reports to: Sr Director of Operations
Job Location: Whitestown, IN (USA)
Job Status: Exempt, FT
About SHEIN:
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
Position Summary:
We are looking to add a Sr Inventory Control Quality Assurance (ICQA) Manager to our dynamic team for Whitestown IN location. The Sr ICQA Manager is responsible for ensuring the accuracy and quality of inventory management within the warehouse. This role focuses on problem resolution, process optimization, and vendor compliance.
Job Responsibilities:
• Lead the identification, analysis, and resolution of inventory control and warehouse management system issues. Ensure root causes are identified, documented, and addressed with effective improvement plans.
• Oversee regular cycle counts, account reconciliations, and reporting. Manage the annual physical inventory, including slotting and profiling of SKUs to maintain optimal inventory accuracy.
• Conduct and oversee quality assurance audits, creating detailed reports on deficiencies, ASN compliance, and load quality. Collaborate with Accounts Payable, vendors, and IPR to maintain inventory accuracy and vendor compliance within the warehouse.
• Assist the higher management in evaluating and improving work methods, procedures, controls, and staffing to ensure efficient product movement and processing.
• Coach, train, and develop Associates through both informal on-floor coaching and formal training programs. Provide constructive feedback to foster a positive, employee-centered work environment.
• Review and improve transportation carrier performance as needed.
Job Requirements
Job Requirements:
• Three plus years of work experience as an ICQA Manager in warehouse setting
• Bachelor’s degree in operations management, business, supply chain, or a related field is preferred.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Familiarity with warehouse management systems.
• Flexibility to work varied schedules, including weekends and holidays. Must be on-call as needed.
Benefits and Culture
• Healthcare (medical, dental, vision, prescription drugs)
• Health Savings Account with Employer Funding
• Flexible Spending Accounts (Healthcare and Dependent care)
• Company-Paid Basic Life/AD&D insurance
• Company-Paid Short-Term and Long-Term Disability
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
• Employee Assistance Program
• Business Travel Accident Insurance
• 401(k) Savings Plan with discretionary company match and access to a financial advisor
• Vacation, paid holidays, floating holidays, and sick days
• Employee discounts
• Free swag giveaways
SHEIN is an equal opportunity employer committed to a diverse workplace environment
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
Job Title: Sr. Inventory Control Quality Assurance (ICQA) Manager
Reports to: Sr Director of Operations
Job Location: Whitestown, IN (USA)
Job Status: Exempt, FT
About SHEIN:
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
Position Summary:
We are looking to add a Sr Inventory Control Quality Assurance (ICQA) Manager to our dynamic team for Whitestown IN location. The Sr ICQA Manager is responsible for ensuring the accuracy and quality of inventory management within the warehouse. This role focuses on problem resolution, process optimization, and vendor compliance.
Job Responsibilities:
• Lead the identification, analysis, and resolution of inventory control and warehouse management system issues. Ensure root causes are identified, documented, and addressed with effective improvement plans.
• Oversee regular cycle counts, account reconciliations, and reporting. Manage the annual physical inventory, including slotting and profiling of SKUs to maintain optimal inventory accuracy.
• Conduct and oversee quality assurance audits, creating detailed reports on deficiencies, ASN compliance, and load quality. Collaborate with Accounts Payable, vendors, and IPR to maintain inventory accuracy and vendor compliance within the warehouse.
• Assist the higher management in evaluating and improving work methods, procedures, controls, and staffing to ensure efficient product movement and processing.
• Coach, train, and develop Associates through both informal on-floor coaching and formal training programs. Provide constructive feedback to foster a positive, employee-centered work environment.
• Review and improve transportation carrier performance as needed.
Job Requirements
Job Requirements:
• Three plus years of work experience as an ICQA Manager in warehouse setting
• Bachelor’s degree in operations management, business, supply chain, or a related field is preferred.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Familiarity with warehouse management systems.
• Flexibility to work varied schedules, including weekends and holidays. Must be on-call as needed.
Benefits and Culture
• Healthcare (medical, dental, vision, prescription drugs)
• Health Savings Account with Employer Funding
• Flexible Spending Accounts (Healthcare and Dependent care)
• Company-Paid Basic Life/AD&D insurance
• Company-Paid Short-Term and Long-Term Disability
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
• Employee Assistance Program
• Business Travel Accident Insurance
• 401(k) Savings Plan with discretionary company match and access to a financial advisor
• Vacation, paid holidays, floating holidays, and sick days
• Employee discounts
• Free swag giveaways
SHEIN is an equal opportunity employer committed to a diverse workplace environment
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
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