Associate ITS Application Administrator

Requisition ID: 18678

 

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

 

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

 

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

 

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day: Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

 

Summary

We have an exciting application administrator opportunity in the Web and Multimedia group. This position collaborates and works with different roles within ITS, including Business Analysts, Business Process Analysts, Project Managers, Information Architects, and Systems Administrators.

The job responsibilities are challenging and varied. The administrator will be responsible for Information Management repositories designed for specialized content.

As part of the Information Technology Services (ITS) division, the Information Management team is helping SRP (Salt River Project) empower a data-driven and collaborative organization through the optimization and delivery of information assets. Our team focuses on quality solutions using Web and Digital Asset Management as part of an overarching Enterprise Content Management philosophy.

 

Previous knowledge or experience as an application administrator is not required.  We will train the successful candidate in both our technology solutions and information management best practices.

What You'll Do

• Provide day-to-day administration, support, and monitoring systems including identifying systems problems, assessing severity of the issues and prioritizing responses as appropriate. 
• Consult with business subject matter experts to deliver and enhance solutions including design, implementation, and migration phases translating business requirements into functional solutions
• Support integrations with other applications
  • Developers access solution via TIBCO; team provides knowledge of APIs and repository best practice
  • Support of vendor supplied modules for linking repositories
• Monitor business unit activity to find and implement automation
• Develop and maintain operational documentation
• Participate in weekly on-call rotation
• Handles other duties and special projects as assigned

What It Takes To Succeed

• Motivation to learn new technology solution