Personal Lines Account Manager

Are you a dynamic, results-oriented professional seeking a challenging and rewarding career? If so, this role may be the perfect fit for you!

At HUB, we value education, innovation, and continuous learning, and we’re excited to support you on your career journey.

As an Account Manager, you will act as a trusted insurance consultant to personal lines clients. You will focus on marketing insurance coverages, making recommendations for coverage enhancements, and ensuring retention through outstanding client advocacy. This role includes negotiating pricing, resolving claims issues, identifying cross-sell opportunities, and maintaining updated client information in the agency management system.

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

• Entrepreneurship: We encourage innovation and educated risk-taking.
• Integrity: We do the right thing every time.
• Teamwork: We work together to maximize results.
• Accountability: We measure and take responsibility for outcomes.
• Service: We serve customers, communities and colleagues.

We are the perfect fit if you:

• Are seeking a progressive work environment at a rapidly growing organization
• Have an entrepreneurial spirit and are challenged by the opportunity to grow the business
• Are focused on learning and development to enhance your industry knowledge and expertise
• Are a self-starter willing to invest time and energy to learn the technical aspects of our business
• Believe in integrity and building success by developing relationships with others

Your job responsibilities as an Account Manager:

• Collaborate with clients and sales executives to gather marketing data for new and renewal quotes.
• Obtain and negotiate quotes from carriers, prepare detailed coverage analyses, and advocate for clients to achieve the best outcomes.
• Deliver exceptional service through accurate and timely processing of policy documents.
• Identify and execute cross-sell and up-sell opportunities to expand client coverage.
• Address and resolve carrier claim challenges with support from the HUB claims team.
• Ensure receivables are maintained and proactively address past-due balances.
• Stay informed on carrier systems, billing, and policy updates to provide top-tier client support.

Qualifications:

• Bachelor’s degree or equivalent experience preferred.
• Previous insurance experience and familiarity with Epic or similar insurance software is a plus.
• State property and casualty insurance license, or the ability to obtain one, is required.
• Strong verbal and written communication, organizational, and multitasking skills.
• Ability to work independently in a fast-paced environment with minimal supervision.
• Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint) or similar software.

Why Choose HUB?

At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

When you join the team at HUB International, you become part of a global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.

Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 20,000 professionals in 600+ offices across North America.

What we offer you:

• A rewarding career helping local businesses in the community
• Rewards for top performers
• Medical/dental/vision/life insurance
• Paid Parental Leave
• Health Savings Account
• 401k matching program
• Voluntary insurance op