Medical Assistant/PSR

The Medical Assistant/Patient Service Rep., under general supervision and direction, renders patient care in or other providers in preparing patients for examination, treatment and implementing patient care treatment programs; performs related technical tasks that support the provider. Performs front office and other clerical duties.

Daily Operations:

Promptly and courteously rooms patient for examination, obtains patient's vital signs, chief complaint and brief history and documents accurately in medical record. Prepares exam and treatment rooms with necessary instruments. Administers vaccines, injections and/or medications as ordered by the Provider. Performs medical procedures or assists with procedures to include but not limited to, dressings; hearing and visual testing, and respiratory therapy.
􀁸 Performs front office and other clerical duties that include, but are not limited to: answers phones, take and relay messages; greet patients; schedule initial and return appointments; reconciles no-show appointments; confirms appointments within 48 hours of visit time; prepares, pulls, files medical records; obtain patient demographic information and input into computer; check patients out; collect fees from patients; and assists with other clerical functions such as compiling data for reports and records. Adheres to Department policies, procedures, protocols and standards. and diagnostic test results; communicates results and orders to patients as directed by the Provider. Conduct patient callbacks as directed by physician.

Accurately document Reviews written and verbal instructions, educational materials and procedure consent forms with patient and/or family members. Schedules tests, surgeries and obtains proper authorization and/or precertification .up or referral appointment scheduling.

Disinfects patient rooms after each patient and sterilizes equipment and instruments according to office Maintains a clean and orderly patient environment (removing soiled linen, disposing of waste, etc.) according to universal precautions and OSHA standards.

Performs other related duties as assigned.

Knowledge, Skills and Abilities:

Demonstrates general understanding and knowledge of front/back office standards, procedures, medical terminology and medical office practices
Ability to administer vaccinations and give injections.
Knowledge and capability of documenting in electronic health records.
Knowledge of examination,