Supervisor Lab Section - Laboratory - Bayfront Health

Position Summary

The Laboratory Section Supervisor is responsible for monitoring and participating in all aspects of daily operations in an assigned section.

 

 

Responsibilities

 Provides daily supervision of personnel and reporting of tests.  Monitors workflow evaluates compliance with service guarantees and quality control requirements.  Works cooperatively with all customers and responds effectively to meet or exceed the customer’s needs. Monitors customer service satisfaction and addresses issues in a timely manner.  Orients and trains team members in department.  Completes performance competency evaluations, coaching plans.  Recognizes and provides positive feedback and reward for performance and addresses disciplinary actions for all team members of an assigned section.  Schedules staff to meet workload requirements while minimizing expense.  Expected to assume bench responsibilities as needed and regularly scheduled to perform testing to maintain proficiency.  Regularly performs and reports both routine and special laboratory testing following established policies and procedures to ensure the highest quality of laboratory results within established timeframes.  Verifies results and quality control data for accuracy and reliability.  Performs, evaluates, and documents all quality control, preventive maintenance and troubleshooting procedures.  Monitors test analysis to ensure acceptable levels of analytic performance are maintained and that corrective action is taken as required.  Evaluates team competency, monitors test results, worksheets, quality control records, proficiency testing and maintenance logs. Responsible for evaluating new tests methodologies and instrumentation and makes recommendations to the laboratory manager.  Implements new test methods and procedures under the direction of the laboratory manager and medical director.  Supports the manager in maintaining the operational budget within budgetary constraints.  Orders operating supplies and monitors inventory control, productivity and appropriate testing utilization.  Directs the development and compliance of all departmental policies and procedures for test performance, quality control, preventative maintenance including troubleshooting procedures according to regulatory and accreditation requirements.  Monitors work flow and delegates responsibilities to team members of the section.  Regularly communicates with Manager on day to day operations.  Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.  Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.  Maintains compliance with all Orlando Health policies and procedures.

 

 

 

 

Qualifications

Education/Training

Graduate from an approved school of medical laboratory technology or appropriate training facility. Bachelor’s degree in related science field. Completion of an approved clinical laboratory training internship.

 

Licensure/Certification Maintains current supervisor license and medical technologist license required for area of responsibility - Florida Department of Health.

 

Experience Five (5) years laboratory experience.