Jobs and Careers
ZO
Medical Assistant - Vancouver
ZoomCareUnited Statesfull_timeVerifiedPosted 7 Apr 2025
About the role
SUMMARYAt ZoomCare we are working hard to make healthcare easy. Our mission is to deliver innovative, high-quality, convenient healthcare when patients need it. We offer same-day, no-wait visits in urgent care, primary care, and specialty care and we're expanding from our roots in the Pacific Northwest to new markets. We hope you will apply to become part of our dedicated, fast-moving team of superstars! The Medical Assistant is responsible for delivering a consistent Perfect Visit experience in ZoomCare clinics, through outstanding customer service and attention to clinical detail. The Medical Assistant is responsible for scheduling in person and telehealth appointments, updating medical records, checking patients in and out for appointments, performing blood draws, processing labs and maintaining inventory. Locations: Vancouver, WA ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Represent our values: Awesome, Creative, Respectful, Team Players, Get it Done.
- Check patients in and out for appointments and maintain the patient’s demographic and insurance information.
- Process patient payments and expertly offer customer service to patients, helping them understand their insurance costs.
- Educate patients on how to navigate their ZoomCare medical record.
- Maintain patient’s demographic and insurance information.
- Interview patients, record their medical history, and take vital signs.
- Perform blood draws and finger sticks while adhering to all written laboratory standards.
- Process collected specimens and document results.
- Maintain supply inventory; order, receive, and store supplies.
- Work with and maintain basic medical equipment.
- Provide emergency care to patients when necessary.
- Ensure the clinic remains clean and neat.
- Provide routine procedural and/or exam support to the provider.
- Complete proficiency testing in the onsite laboratory; and maintain the certification.
- Perform electrocardiograms (EKG) when indicated.
- Work with a team to problem solve, provide feedback, and creatively brainstorm ways to improve the patient experience at ZoomCare.
- Collect various specimens from patients, such as blood, urine, or throat swab samples, based on standing orders and safety guidelines.
- WA: administer medication and vaccines as directed by a provider.
- Other duties as assigned.
- High school diploma or GED equivalent; bachelor’s degree preferred.
- 1+ year of healthcare, customer service, or administrative experience, or an equivalent combination of education and experience, preferred.
- Strong verbal, written, interpersonal, and communication skills.
- Able to maintain patient privacy and confidentiality.
- Proficient in Google Suite, Microsoft Office and other relevant software applications.
- Excel in a fast-paced work environment, thriving under pressure and time constraints.
- Current BLS for Healthcare Providers certification from a recognized and reputable organization (e.g., American Heart Association, Red Cross) or the ability to obtain one within 1 month of hire.
- WA: Must be able to obtain a Medical Assistant- Phlebotomist license within 6 months of hire.
- WA: Must be able to obtain a Medical Assistant- Registered license within 1 month of hire.
- Preferred: Medical Assistant - Phlebotomist license or equivalent training experience.
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