Student: Registrar's Office Assistant, Academic Year 2024-25

Company Description

Augsburg University is committed to helping our student explore their vocation. As a University with a calling, we welcome the unique gifts that each of our employees brings to our collective work, and we are committed to supporting our students as they seek to match those gifts with the needs of the University and our larger community.   

Student employment with Augsburg is more than a job - it is an opportunity for Augsburg students to gain meaningful work experience in a supportive setting that promotes professional growth, personal accountability, teamwork and collaboration and quality work that lives up to our mission of educating students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders.  

Job Description

Our mission in the Registrar's Office is to ensure the integrity of recorded data while providing timely service and communicating information regarding policies and procedures to the Augsburg community.  Registrar student employees will:

• Use professional verbal and written communication by triaging phone, email, and in-person inquiries.
• Actively train in database management by entering and checking course registrations, scanning and directing documents, and filling requests for unofficial transcripts.
• Perform clerical duties such as preparing outgoing documents for mailing.
• Work with fellow student workers and registrar's office staff on project support as assigned.
• Upholding student privacy and confidentiality.
• Acting with respect for the Augsburg community, including students, alumni, faculty, and staff.

Anticipated schedule and hours per week: Weekdays Monday through Friday; up to 10-12 hours per week, depending on schedule and workload

Pay Rate: $15.57 per hour

Timeframe: Academic year 2024-25, with the possibility of continuing on. 

Qualifications

• Applicants must be currently enrolled at Augsburg University and must have work-study eligibility as part of their financial aid package. If you have questions, please refer to your work-study award letter, or contact studentfinances@augsburg.edu

• Attention to detail and strong organizational skills
• Excellent communication skills and ability to provide quality customer service
• Strong computer skills, data entry, and word-processing ability
• Adaptability, dependability, and self-motivation
• Ability to work independently and as part of a team
• Respect for student privacy and confidentiality (adherence to FERPA)
• (preferred) Data entry experience, customer service experience, and/or clerical work experience
• (preferred) Familiarity with database systems
• (preferred) A desire to improve processes

Additional Information

Augsburg University is an Affirmative Action/Equal Opportunity employer.  We are committed to providing equal employment opportunity to all applicants and employees regardless of their race, creed, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, transgender status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation to complete our application process, please contact the Human Resources department by phone at  612.330.1058 or email at hr@augsburg.edu.  Human Resources is located at 19 Memorial Hall.

Application Instructions:

All student applicants must attach the following for consideration: 

• Resume (required)
• Cover Letter (optional, but strongly encouraged)