Assistant Director, Hotel Housekeeping - InterContinental San Francisco

Do you have exceptional standards? In partnership with our Director of Housekeeping, you'll lead our team to ensure all aspects of housekeeping are befitting of our reputation for delivering genuinely memorable experiences to our guests.   Every day is different, but you’ll mostly be: ● Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards ● Handling complaints and special requests to keep every guest happy ● Checking that public areas, rooms, suites, equipment, and linen exceed guest expectations ● Assisting with deep cleaning projects and occasionally assisting your team during busy periods ● Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards ● Maintaining inventory levels, preparing budgets, and driving productivity   What we need from you: ● Knowledge - High school diploma ● Experience - Minimum three (3) years of rooms management experience experience.  Experience in a unionized setting is preferred.   ● Above average communication - Both verbally and in writing, you must be able to communicate effectively in English.  Candidates with a secondary language will receive priority consideration.   What you can expect from us: The salaried pay range for this role is $75,000 to $85,000. This range is only applicable for jobs to be performed at InterContinental San Francisco. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. 

You can apply for this role through the link below (or through internal career site if you are a current employee). 

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. 

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. 

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?