Service Delivery Supervisor - Pittsburgh

<p><strong><span data-contrast="auto">Come explore the Power of Possibility with a career at SPS!</span></strong><span data-contrast="auto"> We have an excellent opportunity for an experienced </span><strong><span data-contrast="auto">Service Delivery Supervisor </span></strong><span data-contrast="auto">to come grow with our team in </span><strong><span data-contrast="auto">Pittsburgh, Pennsylvania!</span></strong><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}">&nbsp;</span></p> <p><em><span data-contrast="auto">SPS offers a competitive benefits package including offerings of: paid time off, paid holidays, medical, dental, vision, legal and life insurance, transit program, referral bonuses, pet insurance, EAP, tuition discounts and a 401K with company match.</span></em><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}">&nbsp;</span></p> <p><span data-contrast="none"><br>The&nbsp;</span><strong><span data-contrast="none">Service Delivery Supervisor (SDS) </span></strong><span data-contrast="none">This position is responsible for overseeing all areas of Lockbox Processing. Provides leadership and functions as a working Supervisor by guiding and directing lockbox activities. This </span><span data-contrast="none">position is to sit on-site with our client and oversee multiple sites or projects. The position is responsible for daily service delivery, employee management, overall customer satisfaction, and strict adherence to all SPS policies. The CSS will act as the primary daily client contact in correlation with the Service Delivery Manager. While overseeing the staff onsite for all supervisory functions required.</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true}">&nbsp;</span></p> <p><span data-contrast="auto">Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true}">&nbsp;</span></p> <p><strong>What you will do:</strong></p> <p><span data-contrast="auto"