Sales Coordinator

About IHG and the InterContinental Indianapolis

The InterContinental Indianapolis, brings urban luxury and timeless style to Monument Circle.  The landmarked Illinois Building has been restored to feature 170 Modern Guestrooms, 17 Luxurious Suites, Lobby Lounge and a stunning Rooftop Bar with iconic views of Monument Circle.

Explore our very own InterContinental® Hotels & Resorts – a truly international brand. Discover a modern, globally focused culture where world travelers feel at home. Live the InterContinental life. You’ll find us in beautifully restored buildings and many exciting new developments. With 60 properties in the pipeline, our extraordinary world is set to expand.

At IHG we promise to give colleagues…

• Room to Belong: Enable
• Room to Grow: Enrich
• Room to Make a Difference:  Empower

The InterContinental creates exceptional experiences through our Brand Values by being:

• Thoughtful
• Cultured
• Remarkable

We cultivate an engaging environment for our colleagues and guests by enlivening our IHG Core Values:

• Do the right thing
• Show we care
• Aim higher
• Celebrate difference
• Work better together

About the Marketing Coordinator position

Responsible for the content management of an interactive marketing campaign through social media and online reputation management. Support of Food & Beverage marketing campaigns and support. Analytics and reporting of various campaigns. Assisting DOSM to develop and implement communications, promotions, publicity and revenue-generating programs for the total hotel to include guest rooms and F&B outlets.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Provide administrative and logistical support to the sales team, including preparing sales materials, presentations, and reports. 
• Assist in the preparation of proposals, contracts, and other sales-related documents, ensuring accuracy and timely delivery. 
• Coordinate site visits, hotel tours, and client meetings, ensuring all arrangements are handled professionally. 
• Manage and update sales databases, ensuring all client information and sales activities are accurately recorded. 
• Manage and update sales databases, ensuring all client information and sales activities are accurately recorded. 
• Serve as a primary point of contact for client inquiries, providing prompt, professional, and informative responses via phone, email, and in person. 
• Build and maintain strong relationships with clients, understanding their needs and ensuring their requests are handled efficiently. 
• Coordinate with other hotel departments (e.g., front office, catering, events) to ensure seamless service delivery for clients.
• Process sales-related expenses and invoices in a timely and accurate manner.
• Maintain organized filing systems and ensure all sales-related documents are readily accessible.

Qualifications and Expectations:

• University or College degree/diploma preferably in Hospitality, Marketing or Business (Recommended)

• Exceptional working knowledge of Social Media and how to adapt that to a work environment.
  • (Facebook, Instagram, Google+ YouTube, etc.)

• Strong written and oral English language skills.
• Computer training and typing Skills. (Word, Excel, PowerPoint, Publisher, Constant Contact, In Design, Photoshop or equivalents).

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?