Equipment Specialist

Company Description

World's No.1 online casino is hiring talent! At Evolution, our talent is live, the players are virtual. 

Evolution is a developer and supplier of virtual casino games, since 2006. We evolve the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games.

Celebrating 15 years of presenting games in 15 languages, Evolution is momentously thriving beyond our 10 studios, 11,000 employees, and 20 countries and cities. Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, and Vancouver, Canada.

At Evolution, everyone is a winner! Embracing diversity by hiring personalities across any ethnicity, gender expression, and religion, Evolution is a global enterprise hiring individuals that will elevate our brand.

Job Description

Summary

The Equipment Specialist will be responsible for Equipment Handling and other related
operations within the organization with an underlying willingness to continuously develop and implement current procedures whilst remaining flexible to the growing and changing demands of the organization. Approximately half of the working time will consist of executing risk tasks across remote studios whilst the rest will be focusing on development, improvement, and innovation.

Job Responsibilities

• To work within Card Inspectors/Equipment Support team to produce the required results and to meet company targets and quality respecting the deadline
• Installation, maintenance, repair of tables and their equipment
• Installation of electronic equipment, assembling and dismantling works
• Strong record keeping and data analysis • Innovative approach to improvement of any related process or activity
• The responsibility for day-to-day security operations requirements at a location, including but not limited to biometrics audits, floor walks, conducting investigations into local security breaches and escalating to a Physical Security Lead, preparing reports and escalating cases in JIRA or emails, ensuring all departments have latest security requirements information, etc.
• Manage communication and external services provided in terms of gaming equipment
• Equipment division budgetary responsibility

Roulette wheel maintenance including but not limited to:
• Roulette wheel rotation
• Roulette wheel swap between the tables,
• WIMD camera position correction
• Establish connection between the roulette wheel and server room
• NANO puller connection
• Program installation to dealer PC
• COM ports set up
• Roulette wheel level correction/re-leveling
• In-rim sensors calibration
• Roulette wheel check with calibration tools
• Roulette wheel check with DPC tester (installed on all roulette tables)
• Roulette wheel check
• Visual check for any defect
• Connect the unit to dealer PC
• Wheels settings correction
• Main board version downgrade
• Communication, providing correct information to members of GIR department
• Keep all files of actions which have been done with roulette wheels updated
• Maintain and manage Game Shows equipment – Dream Catcher, Sic Bo, Infinite BJ, etc.

Shuffle machines:
• Shuffle machine exchange, maintenance and cleaning
• Ensure that all activities are logged in the required reports and/or ticketing systems
• Shuffle machine calibration
• Exchanging, possibly removing broken parts of the unit, for the new ones
• Communication with the manufacturer for tech support
• Shuffle machine test (brand new ones) before installing them on the table

Cards and Other Equipment:
• Complete responsibility for transportation and destruction and signing of related documents
• Immediate attention and action during emergency cases such as: 
• Roulette wheel rotation;
• Roulette wheel swap between the tables;
• Roulette wheel level correction/re-leveling;
• WIMD camera position correction;
• Establish connection between the roulette wheel and server room, NANO puller connection, COM
ports set up;
• Shuffle machine exchange/maintenance/cleaning;
• Responsible for liaising with the GIR team;
• Create/modify user accounts on windows servers; 
• Install and maintain user workstations
• On an occasional basis, the following tasks will be required: Electrical soldering; Joiner's
work, transporting order; Loading and unloading; Carrying of heavy objects
• Carry out any ad hoc duties instructed by your direct manager that meets the needs of the business

Qualifications

• Microsoft Windo