Patient Care Navigator

Salary Range: $25.56 - $38.08 Hourly

Location: HealthPoint Administration 955 Powell Ave SW, Renton, WA 98057

Position: Patient Care Navigator (Spanish Speaking Preferred)

Would you like to have a career that makes a daily difference in people’s lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!

HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.

Compensation is dependent on skills and experience.

Position Summary:

The Patient Care Navigator is responsible for collaborating with medical and behavioral health staff to support asylum seekers within HealthPoint’s service area. This role works closely with clinics and expanded care teams to enhance access to care, address barriers faced by migrant communities, and support efforts to prevent and limit the spread of communicable diseases.

Compensation is dependent on skills and experience.

Your contribution to the team includes:

• Ability to problem solve using critical thinking skills, judgment abilities, visionary capabilities, and creativity as it relates to supporting asylum seekers in South King County.
• Support and deliver services with an anti-oppression, harm reduction lens.
• Collect pertinent data to support reporting requirements.
• Provide patients with resources to other community services including addiction, mental health and primary care as needed.
• Assess, document, and implement actions required to meet patients and their families social, emotional and support needs.
• Work with various families and groups as is required to provide supportive services.
• Work with patients of all ages, abilities, and life circumstances in varying and unpredictable situations.
• Demonstrate leadership ability and has experience and willingness to lead change.
• Provide outreach and harm reduction services. Engages patients' significant support systems. Activities include assessment of patient and families social, emotional and support needs, intake/admission, evaluation, triage, teaching, and monitoring of patient engagement.
• Track and analyzes data related to patient population and develops a plan of action and monitors progress over time and initiates changes as needed.
• Communicate with a multidisciplinary team (physicians, advanced practice clinicians, nurses, behavioral health consultants, etc.) as needed to assist with disease management.
• Utilize patient-centered communications strategies, e.g., motivational interviewing.
• Involve the patient in developing a plan of care, goals or other specific measures pertinent to their health condition.
• Actively participate in all leadership team activities.
• Act as a liaison between clinics, administration, and community resources, as needed.

Must have’s you’ll need to be successful:  

• Equivalent education and experience and expertise relevant to a four-year degree in social work, health education, health care management or a similar field of study.
• Valid Washington State Driver’s License with an acceptable driving record determined by HealthPoint’s insurance carrier.
• Beginning level of Word, Excel and Outlook required.

If you know about the following it’s a plus:

• Experience working with asylum seekers and/or refugees is preferred.  
• Ability to speak Spanish is preferred.

Proof of vaccination for COVID-19 is required, prior to start. HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. If you have received the Johnson & Johnson vaccine, we ask that you provide documentation demonstrating proof of an alternate COVID vaccine or vaccine series. All new employees are also required to show pro