Cashier - Driving

Overview

SP+ is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.

 

Salary Range:  $15.00 per hour + tips (Not included in range*)

 

Benefits:  Eligible employees will participate in the various benefits plans including medical, dental, vision,  flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

 

Basic Function: Utilizes a quality customer service orientation, receives payment from customers for parking services and facilitates the flow of traffic through the gate by performing the following duties:

 

Responsibilities

 

• Responsible for being at work every scheduled day, on time and in uniform.
• Counts “bank” of revenue at beginning of shift to ensure starting total is correct.
• Collects cash and/or validations and maintains security of cash.
• Makes change and issues receipts or tickets to customer for each transaction.
• Computes or recomputes bill from ticket showing amount due per customer.
• Operates cash register after time calculation (manually or by machine), calculates cost or transaction and displays cost of customer transaction on cash register.
• Quotes prices for parking services for which money is received upon customer receipt.
• Gives directions to customers to various locations in the city.
• Completes lost ticket forms when original tickets cannot be located.
• Resolves customer complaints independently or with the aid of a supervisor.
• Answers telephone in a prompt and courteous manner.
• Maintains cleanliness of booth and picks up trash in the surrounding area.
• Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in booth.
• Verifies log of shift transactions against bank of “revenue” on hand.
• Compiles “bank” of collected revenue during the day once a predetermined amount of money has been collected.
• Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions.
• Any other duties that may be assigned by the supervisor.

 

Qualifications

 

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

 

Education and/or Experience:  less than high school education or up to one month related experience or training or equivalent combination of education and experience.

 

Availability to Work:  Special shift requirements, if any, will vary depending on a location's hiring needs.  If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.

 

License Requirement:  The employee will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record.

 

Mathematical skills:  ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.

 

Language skills:  ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.

 

Reasoning ability:  ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

 

Other skills and abilities:  ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints.

 

Physical demands:  the physical demands described here are representative of those that must be met by an employee to successfull