IT Client Engineer
FigureAbout the role
<div class="content-intro"><p class="p1">Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA.</p></div><p>We are looking for a Client Engineer to own Figure's endpoint fleet everywhere it operates: our San Jose campus, our factories, our contract manufacturing partners, and connectivity-challenged field sites. Figure's most valuable asset is the design and software behind our humanoid, and this role is the technical owner of the controls that keep that IP on the devices, in the environments, and in the hands we intend. You will work closely with our Information Security team to define how devices are issued, hardened, monitored, and recovered; what data is allowed to land on them; and how quickly we can detect and cut off exposure when something goes wrong, whether the device sits on the corporate network or offline on a factory floor.</p> <p>You are also the technical lead for client-side infrastructure company-wide. You will run endpoint management across macOS, Windows 11 Pro, and Ubuntu LTS, own SSO integration and identity lifecycle automation on Okta, and replace manual IT work with code. The ideal candidate is an engineer first and a systems administrator second: someone who responds to a repeated ticket by writing the script that eliminates it, documents the result, and is comfortable owning a security-sensitive program with real business consequences.</p> <p><strong>Responsibilities:</strong></p> <p><span style="text-decoration: underline;">Endpoint Engineering</span></p> <ul> <li>Own zero-touch enrollment end to end: Apple Business Manager for macOS, Windows Autopilot for Windows, and PXE provisioning for Ubuntu workstations.</li> <li>Translate CIS Benchmarks into deployable configuration profiles across all platforms: deterministically applied settings accompanied with osquery validations to validate posture.</li> <li>Operate FleetDM as the cross-platform management agent across macOS, Windows, and Ubuntu LTS.</li> <li>Maintain standard, reproducible workstation builds with measured and enforced patch compliance.</li> <li>Build hardened device configurations for factories, contract manufacturers, and low-connectivity sites: loaner and clean-device programs, encryption enforcement and escrow, conditional access, and remote wipe and recovery.</li> <li>Deploy and maintain CrowdStrike Falcon coverage across the fleet in partnership with Security, closing gaps on unmanaged or drifted devices.</li> <li>Translate data handling and IP protection requirements from Security, Legal, and
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