Senior Security Consultant
Akamai TechnologiesAbout the role
Do you relish the prospect of providing end to end support across multiple product suits?
Would you like the opportunity to work in a high-impact role responsible for building customer loyalty?
Join our Global Team
Our Team provides managed services and proactive and reactive support to our global customers. We utilize tools, process and knowledge to integrate and maintain Akamai solutions for our clients. We collaborate to solve problems, innovate and work to continuously improve for our customers and our team. We provide technical services across web, media, enterprise and security products.
Become a trusted advisor
As a Senior Security Consultant, you'll be the security contact, ensuring the integration and support of customers. Acting as a trusted consultant, you'll learn and implement creative solutions helping customers leverage Akamai's products.
As a Senior Security Consultant, you will be responsible for:
- Being the central point of contact for customers and leading the integrated account team delivering customer success
- Partnering with the business to review and ensure integration efficiency, high quality service and keep customers engaged
- Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service delivery
- Communicating with internal, external customers and partners to share information and deliverables
Do what you love
To be successful in this role you will:
- 8 years of relevant experience and a Bachelor's degree in Computer Science, or related field or its equivalent
- Demonstrate experience in a customer-facing role within the information technology industry
- Show understanding of working with network technologies, web security or media related technologies, methodologies and/or architectures
- Relevant certifications such as CISSP, Security+, CySA+, GPEN, CEH, etc are helpful
- Have a natural ability to engage, influence and build trusted relationships with customers in difficult environments
- Demonstrate experience in delivering technical projects with an ability to manage multiple priorities
- Be a good tam player, able to collaborate, prioritize, and solve problems in a fast changing environment
Work in a way that works for you
FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.
Learn what makes Akamai a great place to work
We power and protect life online, by solving the toughest challenges, together.
At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.
Working for you
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
- Your health
- Your finances
- Your family
- Your time at work
- Your time pursuing other endeavours
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.
About us
Akamai powers and protects life online. Leading companies worldwide choose Akamai to
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