Operations Manager - TAO Restaurant Los Angeles

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage

• 401(k) Retirement Program with Employer Match

• Life and Disability Insurance Plans

• Ancillary Insurance Plans

• Employee Assistance Program

• Fertility & Family Forming Support and Resources

• Pet Insurance

• Employee Discounts

• TAO Savings Marketplace

• Time off and much more!
   

The Operations Manager is responsible for overseeing all aspects of the venue, including staff management, fiscal oversight, reporting, sales goals, and inter-office communications while upholding company policies and procedures at all times. This role supports recruiting, interviewing, hiring, training, and evaluating team members, as well as developing and motivating staff to meet performance standards. The Operations Manager also serves as a point of contact for patrons, addressing questions and resolving complaints, and ensures the venue inside and out meets standards of cleanliness, compliance, and overall appearance. 
 

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: 

• Continually strive to develop staff in all areas of managerial and professional growth 

• Assist with recruitment and training of staff (including training, development, testing, and coaching) 

• Assist in creating sales goals 

• Build and promote teamwork through proactive interaction 

• Accommodate and anticipate guests’ needs 

• Accurately forecast staffing requirements to ensure optimal customer service 

• Ensure all service standards meet Tao Group Hospitality guidelines 

• Ensure private events, catering, and banquets are successfully executed 

• Control cash and other receipts by adhering to cash-handling procedures 

• Prepare all required paperwork, including forms, reports, and schedules 

• Ensure all equipment is kept clean and in excellent working condition thro