Account Manager – Pharmaceuticals/Supplements/Nutritional Ingredients

Position: Account Manager – Pharmaceuticals/Supplements/Nutritional Ingredients
Territory: Midwest, USA (MI, OH, IN, IL, MO, IA, MN, NE, ND, SD)
Location: Ideally, this person is based in Illinois (Chicago area)
Status: Full-time Permanent (1)
Level: 5

Are you a seasoned sales professional with experience in distribution and a solid understanding of the nutraceutical or dietary supplement market? We're looking for a driven individual to join our team and take ownership of a high-growth territory. If you're ready to contribute your expertise, drive results, and grow with a company that values performance, innovation, and flexibility—this role is for you.

We’re seeking an energetic Account Manager to oversee the Midwest region of the U.S. In this role, you’ll leverage your expertise, build strong client relationships, and drive growth in a dynamic, fast-paced market.

Reporting to our Sales Manager, the candidate will be responsible for developing relationships within the territory, as well as the Quadra brand in the United States. We are looking for someone with technical sales experience in the ingredients distribution market, with strong contacts and a reputation within the industry. You will be required to travel throughout the assigned region, promoting Quadra's products and services. This includes developing and implementing a team-driven strategic business plan based on a solid understanding of industry trends and customer needs.

Our Health and Personal Care group is known for our broad range of high-quality ingredients for the various sectors of the industry. The ideal candidate will bring professional sales experience to maintain and grow territory, with a strong focus on new business development.

Who are we?
Founded over 47 years ago, Quadra is dedicated to its 550+ employees located in Canada and the United States. You will join a North American team that supports clients across the country and across the border. We are one of the largest distributors of chemicals and ingredients in North America and have facilities in strategic locations throughout the US. At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also a lot of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and engaged team in a growing, people-oriented organization that is Great Place to Work® certified in the US. You will work with dynamic colleagues who are eager to share their knowledge with you.

Main responsibilities as an Account Manager at Quadra:
• Developing sales with both new and existing customers in addition to maintaining existing customers in the sales territory (hunter mentality)
• Develop and utilize internal and external resources, showcasing Quadra’s reputation for service excellence
• Cold calling potential customers (daily prospecting)
• Qualify key decision makers and their needs
• Sell Quadra’s superior product line to potential customers through routine customer visits, joint calls and participation in industry events
• Manage key customer relationships, in line with Quadra’s core values and strategic vision
• Building and maintaining customer relationships with key decision makers/influencers to obtain repeat and new sales
• Meet or exceed annual sales and margin objectives
• Assist with customer troubleshooting and optimization opportunities
• Bring proven presentation and written communication skills
• Manage tight timelines and deal with after hour emergencies
• Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements
• Weekly, monthly and quarterly reporting and scheduling
• Conduct business in an organized and time-efficient manner and allow maximum time for prospect contact and sales opportunity

Key Skills and Attributes:
• Outgoing, open-minded and excellent at relationship-building
• Excellent presentation and communication skills
• Strong organizational, multitasking and planning skills
• Results-oriented
• Possesses a drive, a tenacity, enthusiasm and empathy
• Passion for the industry, curious and possess excellent technical skills
• Ability to motivate oneself, to be independent, to learn new technologies and to adapt to new situations

The ideal candidate will have the following qualifications and skills:
• Completed a bachelor’s degree in science, business or commerce
• 5-8 years of proven experience in the supplement and/or ingredients industry; strong understanding of the features, applications of various supplement ingredients
• 5+ years of sales experience (B2B) including prospection, negotiation, business development and closing skills
• Proven