Coordinator, Student Financial Aid

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Position Summary:

The Office of Student Financial Aid at Florida Atlantic University is seeking a Coordinator, Student Financial Aid in Boca Raton, FL.

With over 30,000 students from all 50 states and over 180 countries, 21 intercollegiate teams, 180 plus degree programs, and an administration that thrives on discovery and excellence, FAU is pushing the boundaries of higher education. The Office of Student Financial Aid’s mission is to offer a comprehensive financial aid program that attempts to meet the financial needs of all University students. Helping students and families navigate the financial aid process this role serves as a liaison for Free Application for Federal Student Aid (FAFSA) completion with the Admissions Department. The Coordinator manages FAFSA activity, creates outreach opportunities to high schools and current students on FAFSA completion and timelines, as well as conducting FAFSA workshops.

Summary of Responsibilities:

• Manages all FAFSA activity to ensure students are not over or under awarded in accordance with Federal Regulations.

• Manages Daily ISIR to determine the necessary changes to existing FAFSAs and correct any erroneous changes made by the applicant for all campuses.

• Manages CPS corrections for accuracy and completion and also contacts appropriate counselor for immediate correction for all campuses.

• Manages SUSPENDED Report to process multiple FAFSA issues and locate FAFSAs with identity errors for students.

• Instructs and assists students in correcting application errors either through the Registration Office, Admissions Office, or CPS as required.

• Processes verification as needed and notifies awarded students and counselors that additional documents are required and additional processing such as verification has been requested by CPS.

• Contacts NSLDS/COD in regards to conflicting personal identity information and provides the necessary documents for processing and evaluates FOCUS reports and identifies exceptions to automated loading of records in areas of any ISIR C-flag issues that require processing.

• Counsels students and parents on a regular basis to assist with Financial Aid and FAFSA questions and assists the Customer Service area at peak times on an as needed basis.

• Reviews and processes Satisfactory Academic Progress Appeals and requests for Professional Judgment.

• Makes final decision as to students' eligibility for financial aid for assigned students based on alpha division.

• Performs other duties as assigned.

FAU Benefits and Perks 

If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers: 

• Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more. 

• State retirement options including tax-deferred annuities and Roth 403(b) plans. 

• State employees Public Service Loan Forgiveness (PSLF) program. 

• Sick Leave Pool Program. 

• Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion). 

• Paid Community Engagement Volunteer Service Day 

• Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may