Account Lead

<p>GDP is a creative marketing agency that combines the best of strategy, design, and journalism to help brands clarify complexity, and we’re looking for an Account Lead (Engagement Lead) to join our team.</p> <p>We’re looking for a strong client partner and engagement leader who can help steward some of GDP’s most important client relationships. This person will lead a complex set of engagements for a major enterprise technology client, partnering across multiple business units, stakeholder groups, and workstreams. They may also support other key accounts across the agency.</p> <p>This role requires someone who can operate with sound engagement judgment: building trust with clients, guiding internal teams through ambiguity, identifying opportunities for growth, and ensuring the work we deliver is strategically sharp, operationally sound, and aligned with GDP’s quality bar. The right candidate will be comfortable managing senior client relationships, partnering with internal discipline leads, maintaining engagement health and economics, and mentoring more junior Engagement Team members.</p> <p>This is a hybrid role (in-office Tuesdays, Wednesdays, Thursdays) in San Francisco.</p> <h3><strong>Key responsibilities</strong></h3> <p><strong>Client &amp; engagement leadership:</strong></p> <ul> <li>Lead multiple complex client engagements, with a primary focus on a major enterprise technology account.</li> <li>Build and maintain trusted relationships with senior clients across a matrixed organization, including multiple business units, teams, stakeholder groups, and decision-makers.</li> <li>Translate ambiguity into clear direction for GDP teams, ensuring the work remains relevant, actionable, and aligned to client priorities.</li> <li>Manage client expectations through shifting priorities, evolving scopes, high-stakes feedback, and complex decision-making.</li> <li>Maintain a strong understanding of clients’ industries, organizations, priorities, and pressures to strengthen the impact of GDP’s work.</li> </ul> <p><strong>Organic growth development</strong></p> <ul> <li>Partner with the Engagement Director and GDP leadership to identify opportunities to expand, deepen, or evolve existing client relationships.</li> <li>Identify organic growth opportunities across business units, teams, and workstreams, connecting client needs to GDP’s capabilities in strategy, design, journalism, content, campaigns, and brand storytelling.</li> <li>Lead or support scoping, pricing, proposal development, and senior client conversations for extensions, renewals, and new opportunities within existing accounts.</li> <li>Help articulate GDP’s value through the work, the engagement approach, and the client experience.</li> <li