OPS HUMAN SERVICES COUNSELOR I - 64945055

Requisition No: 840467 

Agency: Department of Health

Working Title: OPS HUMAN SERVICES COUNSELOR I - 64945055

 Pay Plan: Temp

Position Number: 64945055 

Salary:  $16.00 hourly 

Posting Closing Date: 11/15/2024 

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FLORIDA DEPARTMENT OF HEALTH - OPEN COMPEITIVE OPPORTUNITY

Your Specific Responsibilities:

Care Coordinator primary duties will include completing initial contacts, the creating of an individual plan of care for each client case, maintaining a caseload of Healthy Start clients, providing ongoing care services, and providing case management. Referrals to community agencies will be provided to alleviate barriers that interfere with the client's or family's ability to maintain a safe and healthy environment and to have a positive birth outcome. These duties will include assisting families in meeting their personal, social, medical, and economic needs and attending/planning outreach events as requested in evenings and weekends. Coordinator will also participate in community outreach and engagement for community education and awareness of home visitation services.

 

Provide enhanced services to ongoing care coordination clients, including parenting education, breastfeeding education, smoking cessation education, and interconnectional education. Services will include the use of the Healthy Start screening and assessment tools, ACHA approved curriculum, Ages and Stages Questionnaire, Edinburgh Depression Scale, and any other applicable tools available to identify needs, provide education, refer to community agencies and case manage family needs.

 

All services will be completed in accordance with the Healthy Start Standards and Guidelines. Services will be completed by mail, by phone, and in person at public locations including WIC offices, local healthcare provider offices, FDOH offices, and in the home as deemed appropriate for quality service provision. All data and services provided will be documented accurately and completely using the required forms and formats within 72 hours after the service is provided. Duties require working in evenings for educational sessions to meet the needs of the community.

 

Required Knowledge, Skills, and Abilities:

• Knowledge of Nassau County and surrounding areas community resources.
• Knowledge of topics surrounding parenting, childbirth, breastfeeding, smoking cessation, and postpartum depression prevention curriculum.
• Ability to effectively utilize Microsoft Office suite.
• Ability to collaborate with team members.
• Ability to recognize warning signs of child abuse and neglect.
• Ability to be empathetic to various socioemotional needs.
• Ability to recognize one’s own knowledge and abilities.
• Ability to utilize skills to adequately communicate via technological databases.

Qualifications:

Minimum - Bilingual in English and Spanish – Able to read, write and effectively communicate in both languages, High school diploma or equivalent, experience in social services or related filed.

 

Preferred - Some college or college degree in social work, public health, or social services related field. Experience in social services related field, knowledgeable about maternal child health and the impact of trauma. Experiencing is case management or visitation services.

 

Florida Department of Health Mission, Vision, and Values:<