Executive Assistant

Company Description

Reverb is the largest online marketplace dedicated to buying and selling new, used, and vintage musical instruments. Since launching in 2013, Reverb has grown into a vibrant community of buyers and sellers all over the world. By focusing on inspiring content, price transparency, musician-focused eCommerce tools, a music-savvy customer service team, and more, Reverb has created an online destination where the global music community can connect over the perfect piece of music gear.

We believe that music makes the world a better place, which is why our mission is to make the world more musical. Sales on Reverb help support Reverb Gives, which provides youth music education programs across the world with instruments they need to make music.

Job Description

We’re looking for a bright, inventive, and reliable Executive Assistant to provide executive level support for our Chief Executive Officer.

The Executive Assistant will interact with all types of people from executives to Reverb employees, Etsy employees, customers and key business partners. We are looking for someone who enjoys handling a wide range of administrative and executive support related tasks in a dynamic, fluid environment. The perfect candidate will have the business knowledge to help draft email responses and support light project management. Reverb is a dynamic, growing marketplace with employees and customers across the globe which requires various kinds of coordination on all fronts to keep the ship running smoothly.

This is a contract-to-hire hybrid position located in Chicago, reporting to the Chief Executive Officer. Upon full-time conversion, the base salary ranges from $73,000 - $120,000 USD per year depending on experience.

Responsibilities

• Plan and manage logistics for internal and external meetings, including: scheduling meetings, preparing packages and set-up web conferencing, catering and securing locations for offsites as needed.
• Manage the CEO and Executive Team meeting calendar with the ability to schedule and prioritize meetings, develop agendas, resolve schedule conflicts, and stay several steps ahead to maintain efficiency
• Book travel and prepare expense reports.
• Support the entire Executive team with travel arrangements, gifting and larger meeting logistics as needed.
• Work closely and effectively with the CEO to keep them well-informed of upcoming responsibilities
• Work reciprocally with team members and colleagues across the company
• Craft and implement systems to elevate efficiency and effectiveness of existing administrative processes
• Provide other assistance as needed, including light research and presentation preparation in partnership with CEO
• Establish own work plan to assure timely completion of work
• Represent the CEO in internal and external communications with a high degree of professionalism and confidentiality

Qualifications

• At least 5 years experience in a key operational function
• Believe in and promote Reverb’s mission and values
• Exercise sound judgment in a variety of situations within a dynamic environment
• Ability to remain calm and be flexible to changing priorities
• Ability to intuitively understand and anticipate the needs of the CEO and Executive teams
• Demonstrate excellent social and communication skills with the ability to form professional relationships across all areas of the organization
• Work effectively as a team member and as an individual contributor
• Enthusiastic attention to detail and faultless problem solving skills
• Manage time effectively to meet deadlines
• Comfortable with math and ability to analyze data

Additional Information

Reverb offers compensation packages that include base, bonus, and equity in the form of Etsy restricted stock units. Some of our key benefits include but are not limited to the following:

• 100% paid premiums for medical, dental, and vision coverage for the employee, spouse or domestic partner, and all eligible dependents. Medical coverage includes gender affirming care.
• Life, AD&D, and supplemental long-and short-term disability insurance
• A matching 401(k)
• A generous PTO policy that includes vacation, sick/mental health days plus 11 paid holidays and two floating holidays
• Professional development and continued learning opportunities through access to mentoring, 1:1 coaching, and platforms like Skillsoft, LinkedIn Learning and Codecademy
• 18 weeks of gender-neutral parental leave for the birth or adoption of a child
• Up to $25,000 reimbursement of adoption and/or surrogacy related expenses
• Paid sabbatical program
• $1,000 annual work/life stipend
• Access to fr