Human Resources & Business Office Manager

Salary

Pay: $60,406 - $73,515 / year

Overview

Human Resources / Business Office Manager

Shape culture. Drive compliance. Keep operations running smoothly.

 

At Elderwood, our Assisted Living communities are more than places to live, they’re places to belong. Behind every caring team is an organized, empathetic, and detail-driven professional who ensures people and processes work in harmony. We’re seeking a Human Resources / Business Office Manager to join our leadership team and support both our staff and residents with excellence.

Position Overview:

This hybrid position bridges Human Resources and Business Operations, supporting the heart of our community. You’ll manage recruitment, onboarding, payroll, and employee relations while also overseeing resident billing, account reconciliation, and administrative processes that keep the building running day-to-day.

If you thrive on organization, communication, and connection - and love seeing your work directly support people’s lives - this is a career that will keep you engaged and growing.

Priority Functions:

• Lead HR functions for the facility: recruiting, hiring, onboarding, performance management, and employee relations.

• Serve as a trusted partner to leadership and staff, promoting engagement, retention, and positive workplace culture.

• Administer payroll and benefits through ADP, ensuring accuracy and timely processing.

• Support compliance with state, federal, and company HR regulations.

• Oversee business operations, including resident billing, insurance verification, petty cash, and census management.

• Manage communication with residents and families regarding financial records, billing, and account reconciliation.

• Support events, recognition programs, and training initiatives that make Elderwood a great place to work and live.

Why Join Elderwood:

• Be part of a mission-driven organization that values teamwork, respect, and service.

• Enjoy a role that combines people leadership and business impact.

• Access opportunities for growth, recognition, and professional development across a large, respected healthcare network.

• Competitive pay and comprehensive benefits package.

Join us and help create a workplace where care, culture, and compliance thrive together.

Responsibilities

Human Resources Business Office Manager

 

Human Resources:

Recruitment

• Responsible for the timely sourcing, interviewing, & onboarding of candidates through the Applicant Tracking System.
• Maintaining accurate and timely submission of the weekly open positions report.
• Participation in marketing the facility through recruitment events held at the facility as well various organizations and schools, i.e. open interviews & job fairs.
• Ensure the internal posting process is properly managed within the facility, and for employees involved in facility-to-facility transfers.
• Promote company Employee Referral Program.
• Accurately track employee referral program and timely payout of referral bonuses.

Onboarding & Training

• Orient and complete new hire paperwork for all new staff members and ensure that employment regulatory requirements are met; to include but not limited to, reviewing benefit program eligibility, describing benefit plans, and confirmation of enrollment completion.
• Schedule new hires for General Orientation and deliver HR training component.

Administrative

• Obtain all required regulatory documentation for all licensed & certified people hired at the facility at time of hire, and annually thereafter, i.e., professional licenses and CPR and other Life Safety certifications. If not certified arrange for training.
• Obtain medical documentation required for Measles, Rubella and TST for applicable new hires. Coordinate new hire physicals.
• Ensure that all personnel actions are properly documented (location, address, rate of pay and status change, disciplinary actions, and signature receipts).
• Maintain staff member personnel records in accordance with regulatory agency requirements and HR Policy & Procedure Manual.
• Initiate probationary and annual performance evaluation process.
• Administer 30 Day New Hire Surveys & Exit Interviews in accordance with company policy.
• Complete wage verification forms for Social Service agencies, insurance, and mortgage companies, etc.
• Order name badges, business cards and computer access as needed.
• Timely processing of employee termination and maintai