Healthy Transitions Team Lead

Description

Summary

Per the tenets of the SAMHSA NC Healthy Transitions grant, the Team Lead will adhere to the principles of System of Care (SOC), person-centered care, and trauma-informed approaches to oversee programming that supports youth and young adults ages 16-25 who are struggling with serious mental illness and/or co-occurring disabilities. This leadership role includes management of grant activities and deliverables, supervision of a multi-disciplinary team, and monitoring of progress with program goals. Healthy Transitions is designed to increase access to youth-friendly services, amplify youth voice and choice, reduce stigma – all with the aim to support the successful transition to adulthood.

Requirements

Principal Duties and Responsibilities

• Ensure the grant deliverables are met as identified in the Scope of Work
• Support development, implementation, and evaluation activities of the Healthy Transitions Project.
• Support efforts to meet or exceed Healthy Transition Project grant goals and objectives.
• Ensure program services are coordinated and delivered in accordance with System of Care principles, trauma-informed approaches, person-centered / self-directed care, and honor youth voice and choice.
• Ensure program activities and events for internal and external audiences leverage youth and family peers, youth leadership, and youth self-advocacy.
• Responsible for oversight and management of program operations and team processes in accordance with CHA global and program-specific policies and procedures. 
• Manage program and team member compliance with agency, program, and grant requirements.
• Manage referral process and caseload assignment.
• Oversee processes for outreach and engagement, screening and assessment, care and support planning, coordinated service delivery, discharge planning, and aftercare planning.
• Ensure recipient care and support planning is youth-driven and addresses the individual’s barriers to transition to adulthood.
• Facilitate weekly team meetings to ensure emerging and urgent needs of program recipients are addressed promptly.
• Provide supervision, performance coaching, and support to program staff.
• Conduct performance evaluations and support individual professional development goals.
• Interview, hire and train new members of the Healthy Transitions Team.
• Build and model a supportive and performance-driven team culture.
• Participate in leadership development opportunities.
• Build relationships with community organizations, government entities, providers, and other entities that serve youth and young adults to drive systems change and promote youth voice.
• Serve as the primary liaison with the state-level Healthy Transitions team.
• Partner with NC State Healthy Transitions Team at UNCG and direct service providers to develop and provide training and presentations to community stakeholders and the mental health workforce about the NC Healthy Transitions project.
• Partner with the NC State Healthy Transitions Team at UNCG, NC DMHDDSAS, and fellow CHA Healthy Transitions Team members to define, implement, support, and sustain the role of Youth & Young Adult Peer Support, assist with updates to System of Care Guidelines for transition age youth, and provide input into associated policy-level change.
• Collaborate effectively with internal and external stakeholders who provide direct support to youth and young adults to promote youth and young adult-driven care with improved access and engagement.
• Remain abreast of current and emerging industry trends and best practices for transition age youth.
• Complete all documentation within agency deadlines, according to regulatory guidelines.
• Prepare reports and reviews in a timely, clear, and concise manner as requested or assigned.
• Complete assigned training within required time limits.
• Other duties as assigned.

All employees have the following expectations:

Mission: Contribute to and enhance company mission 

Organization: Prioritize and plan work responsibilities appropriately 

Professional Development: Attend and/or successfully complete all required trainings and meetings 

Timeliness and Accuracy: Perform quality work within given deadlines and expectations with or without direct supervision 

Professionalism: Comply with all applicable policies, practices, and procedures; report all out-of-compliance and unsafe activities to supervisor; interact professionally with other employees, volunteers, families, children, and the community 

Teamwork: Serve effectively as a team contributor on all assignments 

Communication: Utilize effective communication skills both verbally and in writing; provide effective feedback and is receptive to feedback