Registered Nurse- IUI Coordinator

Job Description

Park Nicollet Health Services

Job Title:

Nurse, Triage

Job Code:

2QU

Leader Title Level:

Supervisor

Location:

All

Department:

Park Nicollet Nurse Line

Final Approval (Dir. or VP Level):

Director

Date Approved:

11/01/2007

Date Revised:

01/11/2024

POSITION SUMMARY STATEMENT:

The Nurse Line Triage nurse works independently providing professional appropriate telehealth nursing services to patients and/or family members. This is done utilizing a systematic approach to nursing practice incorporating assessment, planning, nursing diagnosis, implementation, and evaluation in accordance with the Nurse Practice Act and its recognized professional standards. Park Nicollet and other approved Triage Guidelines and Protocols are used to support assessment and plan of care. Implements Population based standing orders to treat patients when appropriate, based on Park Nicollet Health Services standing orders and policies. Will function as a liaison between physicians, patients, and staff in the delivery of complex telephone care. The individual must be flexible and have strong interpersonal skills. The nurse must be a patient advocate, maintaining the patient’s confidentiality and patient rights. The nurse resolves patient concerns or complaints while maintaining a positive, personalized, and friendly attitude, addressing patient needs in a timely and appropriate manner. Functions as a mentor to other team members and works collaboratively with team members to identify and resolve department and/or guideline issues through established procedures. Supports a team environment which allows clear communication, positive support, and creative thinking.

MINIMUM QUALIFICATIONS:

• Education, Experience or Equivalent Combination:

  • Graduate from course of study in nursing resulting in an associate degree, diploma, or baccalaureate degree in nursing.

  • One or more years of broad-based nursing experience is required preferably in a clinic, hospital, urgent care, or transitional care setting.

• Licensure/ Registration/ Certification:

  • Must have and maintain a valid Minnesota Registered Nurse License.

  • BLS provider status in accordance with American Heart Association (AHA) guidelines.

• Knowledge, Skills, and Abilities:

  • Must demonstrate knowledge of age-related growth and development principles necessary to provide appropriate service and ensure safety of patients.

  • Effective oral and written communication skills, basic computer/keyboarding/mouse skills required.

  • Proven proficiency in the operation of the following: Personal Computer, Telephone, Fax Machine, Photocopier, Printer, and electronic medical record.

PREFERRED QUALIFICATIONS:

• Education, Experience or Equivalent Combination:

  • Telephone Triage Experience is desirable.

• Licensure/ Registration/ Certification:

  • NA

• Knowledge, Skills, and Abilities:

  • V skills, EKG skills, Rhythm Strip and Telephone triage skills

  • Strong clinical and human relations skills. Will maintain standards of clinical skills and professional ethics as established by the Nurse Practice Act and Park Nicollet Health Services.

  • Analytical ability to assess situations and choose effective solutions.

  • Ability to conceptualize workflow, develop plans and implement appropriate actions.

  • The ability to handle multiple priorities, ambiguity, frequent change, and stressful situations.

ESSENTIAL DUTIES:

1. (40%) – Independently provides professional nursing services to patient and/or family including assessment, planning, implementation and evaluation of patient care needs, education, counseling, medication management (per established protocols), Treatment of condition specific health issues using standing orders as well as general health care instruction for maintaining health & the treatment of illness or disease. Provides tele health management to patients with health concerns or questions. Utilizes the nursing process and approved decision-making tools to assess health care needs based on patient symptoms and history.

2. (30%) – Documents all pertinent information in the electronic medical record. Recommends