IT Business Analyst (Senior)

OUR HIRING PROCESS:

• We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
• We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
• At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
• From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.

 

We are looking for an experienced IT Business Analyst (Senior). As a Business Analyst, you'll be responsible for understanding and analyzing business requirements, designing and implementing IT solutions, managing and tracking projects, communicating with stakeholders, and keeping up with the latest trends and technologies. This position also plays a vital role in bridging the gap between the business and the technical personnel within a project team, helping the company achieve its goals. The candidate must have a deep understanding of big data and product development technologies. 

Responsibilities:

• Gather, Analyze, and Document business requirements (functional and non-functional). This involves working with stakeholders at all levels and users to understand their needs and expectations, as well as in-depth workflow analysis to identify areas for improvement and optimization. Also creating clear and concise specifications and tasks for developers that outline the desired functionality of a system or process.
• Identify and analyze key performance metrics and drive improvements and enhancements that will drive business growth and success.
• Present recommendations to stakeholders at all levels.
• Map and document business processes using diagramming tools and notations to create clear and concise visualizations that accurately represent the sequence of steps, decision points, and roles involved in each process.
• Expertise in Data - Leverages appropriate types of data and/or metrics, determines alignment with business needs, and whether to integrate additional data. Identifies and takes steps to address gaps and/or quality issues in data.
• Data Analysis. Determines appropriate analytical tools and techniques to address business questions, executes analyses, and interprets results with actionable recommendations.
• Partner with cross-functional teams to assess the impact of model changes on associated systems and processes.
• Design and implement solutions. You may be involved in designing and implementing solutions to improve business processes, such as new software systems or workflows.
• Maintain communication with stakeholders, the development team, the QA team, and end users throughout the project development lifecycle.
• Gather and analyze user feedback on product quality through surveys, interviews, and usability testing.
• Test and validate solutions. This involves working with the QA team to ensure that solutions meet the specified requirements.
• Monitor and evaluate the effectiveness of solutions. This involves tracking the performance of solutions and making recommendations for improvement.
• Identifying and assessing risks to projects and initiatives.

 Qualifications:

• 5+ years of experience as a business analyst, design and implementation, and quality control of software applications (in a similar position at a software development company).
• Bachelor’s degree or equivalent in Mathematics, Statistics, Economics, Computer Science, Engineering, Business Analytics, or another relevant discipline is a plus.
• Thorough understanding of the software developme