Regional Quality Improvement Administrator (Administrator I)

Posting number: 2026CF27622

Department: DPH - Public Health

Division: Emergency Medical Svcs

Job classification: Administrator I (Z3 : KC Personnel Guidelines)

Posting type: Open & Promotional

Categories: Accounting and Finance, Public Health

Summary

A water taxi approaches, with passengers on deck, against a backdrop of Seattle's skyline and the Space Needle.

Position Summary

The Emergency Medical Services (EMS) Division of Public Health – Seattle & King County seeks to fill a Regional Quality Improvement (RQI) Administrator I position within the Regional Quality Improvement Section. The EMS RQI section is responsible for various data, research and technical programs for the region, including managing the regional Cardiac Arrest Surveillance System, providing guidance and training for the regionally used electronic health record (EHR) system, performing data analysis related to medical and operational QI projects, conduct grant related research programs, and support other EMS and Public Health teams with EMS related data integration. 

The EMS RQI Administrator I provides administrative, operational, and program coordination support for Regional Quality Improvement (RQI) programs and activities. The position works within the Regional QI team to assist with operations and provide proactive administrative support for regional projects and KCEMS related requests from partnering agencies. Responsibilities include preparing correspondence, presentation materials, managing administrative tasks for regional events, creating data visuals and presentations; coordinating logistics for regional meetings and events, maintaining shared resources and documentation; data retrieval, organization and fulfilling requests.

The position also provides administrative support to the Regional QI Section Supervisor by collaborating with the division finance and administration section to fulfill personnel-related administrative processes, assist with contract management, supervisor correspondence and calendar management, records management, and other section operations. Additional responsibilities include ordering and delivering equipment, software, supplies, and monitoring systems, submitting tickets as needed. Data related tasks entail responding to routine requests; assisting with data requests and information management; and maintaining an understanding of HIPAA requirements and the sensitivity of information managed within Regional QI.

The position reports to the Regional QI Section Supervisor and is expected to work onsite Tuesday through Thursday, with the ability to travel throughout the region as needed. This role is expected to work independently while maintaining consistent communication with the Section Supervisor and Functional Analyst III regarding priorities, deadlines, and project status.

The RQI Administrator supports the Regional Quality Improvement Section by coordinating administrative activities and assisting with data requests, system documentation, and operational tasks that support regional EMS research, evaluation, and system monitoring.

The EMS Division provides core regional services essential to delivering the highest quality out-of-hospital emergency care across King County. The division partners with 25 first responding EMS agencies staffed by more than 4,500 EMTs and paramedics who respond to more than 255,000 EMS patient care incidents annually. Additional partners include regional dispatch centers, hospitals, mobile integrated healthcare programs, private ambulance providers, and community organizations serving more than 2.3 million residents across King County.

Background

Note: This recruitment will be used to create an eligibility pool to fill additional Career Service, Term-Limited Temporary (TLT), or Special Duty Assignment (SDA) vacancies that may occur over the next six months.

Commitment To Equity and Social Justice

Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are inc