Sr Program Mgr. - 90288217 - New York, Washington, DC, Philadelphia, PA, Wilmington, DE

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As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

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Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Job Summary

The Senior Program Manager is responsible for delivery of very large high risk programs, with multimillion dollar cost impacts and multi-year delivery schedule. The programs may encompass sub-programs, multiple projects and work-streams, cross-departmental interfaces, multiple technologies, geographies and assets. Individuals in this role work independently with some indirect supervision PMO Director and have direct reports and/or matrixed subordinate team members. The role requires regular analytical and metrics-based reporting to other staff, Executive Committee, and stakeholders.

Essential Functions

• Coordinate multiple project teams, vendors and assets to ensure timely and cost-effective sequencing and execution of critical path milestones across several inter-dependent projects within assigned program and overall portfolio
• Establish Program Governance and Controls structures to enable effective escalation and decision-making processes.
• Manage program budget
• Cultivate collaborative partnership among stakeholders to enable scoping, financial and resource decisions
• Collaborating with contractors designers, real estate division, and construction stakeholders
• Identify, document and elevate cross-organizational and vendor-driven dependencies, and work with executives and peers across the organization to develop and implement appropriate dependency management processes
• Identify and manage assessment of major changes to scope, schedule and budget through the appropriate Program and Enterprise governance approval mechanisms
• Hire and mentor junior level Project Management staff and matrixed team members, and provide guidance on adherence to the Project Management practices.
• Work with senior leaders to contribute relevant data to support annual planning activities and sequence new working through the appropriate controls mechanisms
• Ensure that program financial performance and forecasting information is available and reportable for senior executives and government regulators
• Identify and evaluate the risks associated with program execution and work across organization to establish and monitor mitigation plans
• Develop and maintain required program management artifacts and ensure that all projects have appropriate project management artifacts and processes in accordance with Amtrak Project Management standards and applicable regulations
• Identify efficiencies and present recommended improvement opportunities at various levels of management.

Minimum Qualifications

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience. 
• 9 years of relevant work experience.
• Experience managing cross-functional teams on projects
• PMP Certification in good standing or ability to obtain certification within 12 months of hire
• Work is performed onsite in New York NY, Wilmington DE, Philadelphia PA, or Washington DC

Preferred Qualifications

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience. 
• 11 years of relevant work experience.
• Project/Program Mgmt. experience in the transportation industry.
• Program Management experience on design & construction program with costs in excess of $50M
• PgPMP certification

Knowledge, Skills, and Abilities

• Strong project and program management skills
• Strong focus on collaboration, team building, and customer service
• Highly motivated and self-directed
• Strong customer service orientation.
• Able to exercise independent judgment and act on it.
• Excellent analytical, mathematical, and creative problem-solving skills.