Liquor Store Manager

Overview

We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences.  As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

 

We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do. 

 

Liquor Store Manager

 

Job Purpose

Job Summary

Manages the daily operations of the liquor department. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Executes merchandising plans as outlined in department planners, toolkits or event packs being mindful of merchandising standards, product levels, shrink, and sales trends. Monitors and controls supply expenses, manages cash control, sales and cash items and records for the liquor store. Supervises, trains, and develops team members on performance of their job and provides coaching as needed. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building and leadership, planning, and administrative work.

 

Essential Responsibilities

Percent Of Responsibilities

Responsibility

                                                                                                                                                    % Of Time

SERVICE:                                                                                                                                      60%

Creates an environment that enables customers to feel welcome, important and appreciated that will increase customer confidence and loyalty. Ensures the department is merchandised per plan and maintained for in-stock conditions. Delivers daily conditions that meet the company’s expectations for freshness, quality and value. Trains department associates on inventory/stocking and computer assisted ordering. Offers assistance in finding or suggesting product selection.

 

LEADERSHIP:                                                                                                                               20%

Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Assists in establishing goals for merchandising, sales and profits and empowers the team to meet or exceed the goals. Assists in managing schedules to ensure tasks are completed in a cadence that ensures the highest levels of customer service and conditions during peak hours. Adheres to all local, state, and federal laws, and company guidelines.

 

FINANCIAL:                                                                                                                                  10%

Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, orders, receiving products, etc.) Monitors and controls supply expenses, manages cash control, sales and cash accounting items and records for the liquor store. Maintains an awareness of inventory/stocking conditions and reports

 

 

any discrepancies in inventory. Reviews/inspects products for quality and freshness and takes appropriate action with those items. Assists in the planning, and organizing of the inventory process. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperate logs per policy. Accountable for the following measurements:

      *Topline sales vs. plan

      *Shrink % vs. plan

      *Inventory accuracy, management (Days on Hand) and Inventory dollars vs. plan

      *Execution of prescribed merchandising plan and Own Brands penetration

      *OSAT results

 *Expense management vs. plan

                                                                                                                                                                              

COMPLIANCE/SAFETY:                                                                                                               10%

Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety,