Property Manager for the Division of Property Management & Client Services

Job Description

About the Agency:

The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

- We maintain building and resident safety and health
- We create opportunities for New Yorkers through housing affordability
- We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth. ________________________________________

Your Team:

The Office of Asset and Property Management (APM) leads the agency’s effort to protect the City’s investment in affordable housing and ensure that properties remain stable and affordable over the long-term. APM actively monitors the performance and regulatory compliance of projects sponsored, supervised, and owned by the City, and connects people to affordable housing opportunities.

The Office of Asset and Property Management (APM) is composed of five divisions, which includes the Divisions of Asset Management, Property Management & Client Services, Housing Supervision, Housing Opportunities & Program Services, and Co-op Readiness & Technical Services.


The Division of Property Management and Client Services (PMCS), a division within the Office of Asset and Property Management (APM), leads the agency’s efforts for property management of city-owned residential and commercial properties and the provision for temporary housing and rehousing assistance for tenants displaced from their homes because of fires and vacate orders.

Urban Renewal and Property Management (URPM), a PMCS work unit, manages city-owned properties under HPD jurisdiction, including daily maintenance, routine repairs, local law compliance, including but not limited to, lead monitoring and abatement, façade repairs, pest control, rent collection and vacancy control, and tenant relations. URPM also administers relocation benefits for urban redevelopment projects, manages property control functions such as tracking and reporting inventory changes, manages program expense budgets and micro purchases for the office, and manages the office’s vehicles and fleet supplies.

URPM seeks a Property Manager to manage a portfolio of city-owned properties that includes residential, commercial, and mixed-used buildings, and vacant and occupied lots.


Your Impact:

As a Project Manager for Urban Renewal and Property Management (URPM) you’ll be responsible for monitoring properties for repair and maintenance needs, unauthorized occupancies, and maintaining building and resident safety and health.

Your Role:

Your role will be to conduct weekly inspections and produce weekly field logs and reports to document activities and findings.

Your responsibilities:

- Conduct field inspections of assigned portfolio in accordance with daily inspection routes and schedules, emergency response protocols, and as assigned; take photographs and case notes to document conditions in the field that may require immediate attention and/or ongoing monitoring; respond to complaints generated by tenants and remediate issues as applicable.
- Enter complaints and job requests into in-house management system to initiate repair and remediation activities.
- Track work orders to ensure job completion; sign-off on completed jobs; maintain coordination and communications with affected buildings to ensure timely resolution. Monitor occupancies to prevent squatters.
- Coordinate site access as needed with external entities.

Preferred skills:

- Minimum 3 years of property management and maintenance experience.
- Professional and effective interpersonal communication skills.
- Excellent time management skills and the ability to prioritize tasks in accordance with agency and divisional objectives.
- Must be computer literate including demonstrated proficiency in MS Outlook, MS Word, MS Excel.
- Familiarity with HPDInfo and violation tracking syst