Customer Service Officer

Company Description

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

Overview:
We are looking for a dedicated Customer Service Officer to ensure exceptional service and customer satisfaction.

Key Responsibilities:

• Handle customer inquiries and resolve concerns

• Provide accurate product or service information

• Maintain records of interactions

• Support team performance goals

Qualifications

• Excellent communication skills

• Problem-solving abilities

• Professional and friendly demeanor

• Strong organizational skills

Additional Information

• Competitive salary ($55,000 – $59,000 annually)

• Clear growth opportunities within a dynamic organization

• Professional development and skill-building support

• Collaborative and supportive team environment

• Stable, full-time position with long-term career potential