Manager, Business Analytics

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

We are seeking a Manager, Business Analytics who will be responsible for helping to manage a subset of the Strategic Accounts customer portfolio. The Business Manager’s role is to act as an advisor by actively identifying growth opportunities and business efficiencies to inform development of customer strategies by leveraging data and analytics.  Doing so will ensure customer satisfaction and long-term retention.  This role will work with customer and internal McKesson stakeholder and partners and will collaborate across the Strategic Account teams. 

The Business Manager is responsible for supporting key accounts for our Strategic Accounts (SA) segment.  They are responsible for leveraging data and analytics to enhance customer and McKesson’s operational and financial position, while strengthening the relationships of both our internal and external customers. Business Manager will regularly interact and collaborate with senior management, internal departments, customer and the SA Team on matters impacting their customers.  

*****Remote/Work from Home. Commutable distance to a McKesson Hub is preferred: in Irving, TX, The Woodlands, TX, Alpharetta, GA, Columbus, OH, or Richmond, VA.*****

Key Responsibilities

Customer Management: 

• Provide best in class customer-focused service, advising, and value for assigned customer 

• Acts as a business analyst liaison for all customer financial impacts, which includes working cross departmentally with operations, credit, finance, pricing, etc., to optimize business results and customer satisfaction and identify new business opportunities 

• Establish regular cadence of customer meetings that meet customers' requirements to review any projects, initiatives, and progress to completion.  

• Responsible for reporting and communicating of customer performance to their supply agreement commitments to McKesson (minimum volume commitments, mix commitments, rebate requirements, etc.) 

• Reduce operating cost by leveraging