Senior Product Associate, Content Lifecycle Management

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Content Management Lifecycle, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery

• Considers and plans for upstream and downstream implications of new product features on the overall product experience

• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers

• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle

• Writes the requirements, epics, and user stories to support product development

• Helps define and execute product vision and roadmap for our CMS platform, ensuring it delivers unique value beyond AEM’s base capabilities

• Drives differentiation through innovative features such as AI-driven content activation, advanced workflows, headless & omnichannel delivery, and integration with marketing & analytics platforms

• Partners closely with engineering leaders to translate the roadmap into scalable, high-quality solutions with enterprise-grade performance

• Builds strong alignment across sales, marketing, and customer success to drive adoption, customer satisfaction, and market impact

• Continuously monitors market trends, competitive landscape, and enterprise customer feedback to refine strategy

• Represents the product in executive forums, analyst briefings, and customer discussions, positioning our CMS as a category leader
   

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Proven success in building and scaling enterprise-grade SaaS or platform products
• Experience driving product differentiation on top of foundational platforms
• Strong strategic thinking with the ability to define, validate, and execute long-term product vision
• Demonstrated ability to lead cross-functional teams and influence stakeholders
• Strong understanding of AI in content management, personalization, and headless/omnichannel delivery
• Excellent communication, storytelling, and executive presence
   

Preferred qualifications, capabilities, and skills

• Adobe Experience Manager Skillset: proficiency in authoring, workflows, templates, and components for product development

• Proficiency in Adobe Photoshop, Illustrator, and InDesign for creating and editing web graphics and digital assets

• Experience with Digital Asset Management (DAM) systems

• Developing multimedia content strategies for various platforms, using analytics to measure performance, and creating engaging, SEO-friendly content, which can include video, images, and text

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses ach