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BD

Sr. Manager, Customer Fees and Rebates (hybrid)

BD
San Antonio, United Statesfull_timeVerifiedPosted 27 Feb 2025

About the role

Job Description Summary

Job Description

We are the makers of possible 

 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Job Overview

This leadership position oversees an organization of approximately 6-8 associates with primary US Region responsibility. Accountability spans over $220M in Commercial Fee and Incentives consisting of 1,100 contracts/programs and 2,000 payments annually.

Responsibilities

  • Manage day to day operations of the Commercial Fee and Incentive sales reporting and payment process for Customers and Channel Partners across customers, commercial distribution, IDN’s/Self Distributors, OEM/Kitters, per the terms of the agreements.
  • Drive strategy with Offer Development on agreements, incentive and distributor payments that will drive operationally effective programs.
  • Drive operational continuous improvement initiatives across the Customer/Channel teams through technology, reporting and process enhancements.
  • Partner with senior business/channel stakeholders and provide insight to collaboratively build strategic programs that generate value and support business pricing strategies.
  • Oversee and develop recommendations for the annual budget and quarterly accrual/projection process for Customer and Channel Program agreements and programs in partnership with senior Finance leaders.
  • Effectively champions ideas and influence key stakeholders (internally and externally); builds and maintains strong cross-functional business partner relationships.
  • Utilize business acumen to think critically and apply an analytical approach to resolving issues.
  • Manage SOX audits by conducting insightful analysis and intuitive responses in a timely manner while mitigating financial risk.
  • Provide key insights into policy and process recommendations to simplify and streamline the execution of complex programs.
  • Collaborate with IT partners to identify and implement technology advancements through automation and related reporting tools.
  • Oversee the attraction, retention, and development of diverse talent, with defined strategies including clear career paths, development opportunities and associate satisfaction.
  • Inspire and empower the team to act with speed, agility and accountability enabling them to achieve excellence.
  • Lead the design and implementation of key metrics to drive operational effectiveness.
  • Participate in healthcare industry organization forums to identify industry trends to meet future customer demands.
  • Ability to travel – 20-30%

Education

  • Bachelor’s degree required, preferably in Finance. MBA degree preferred.

Experience

  • A minimum of 3 years' experience leading teams in Finance, fee and incentive management, or commercial contract operations including interpreting contract terms and conditions preferably in the medical device or related healthcare industry field.
  • General understanding of fee and incentive programs, contract/chargeback operations, policy and process development, contracting technologies and automation capabilities.
  • Demonstrated capability to navigate and collaborate effectively across business and matrix and cross-functional leadership and organizational structures.
  • Strong understanding of Sarbanes Oxley and audit requirements, and financial controls.
  • Demonstrated experience driving operational CI, with a proven track record of accomplishments.
  • Communicate effectively across functions in a customer centric method.  Lead sensitive and diplomatic conversations with a servant leadership approach.
  • High quality written and oral communication skills with ability to synthesize key points/priorities and influence business decision making.
  • Proven ability to quickly establish credibility, trust, and support within all levels of organization.
  • Demonstrated background in effectively managing people, fostering career development, proven coaching, mentoring skills, development of successors and bench strength and servant leadership skills.

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Company

BD

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