Maintenance Dispatcher & Admin (Fri–Mon, 8 AM–8 PM MT | Denver, USA).

Be the weekend warrior our team relies on — fast-thinking, clear-talking, and action-driven.

🏡 About Renjoy

Renjoy is a fast-growing, systems-obsessed short-term rental management company based in Colorado, USA. We manage 150+ vacation homes and handle everything from guest experience to maintenance and cleaning.

We run lean, think smart, and build with purpose. Our 25+ global team members (primarily PH + LATAM) thrive on ownership, honesty, and making things better every day. We pay through Rippling, offer reliable biweekly pay, 13th-month bonus, and long-term roles with growth built in.

🛠️ Role Overview: Maintenance Dispatcher & Admin

Full-time | 4x12 hour shifts | Friday through Monday
⏰ 8:00 AM – 8:00 PM Mountain Time (10:00 PM – 10:00 AM PH Time)

This isn’t some boring admin desk job. This is real-time triage. You’re on the front lines — calling techs, assigning vendors, handling maintenance issues, and keeping dozens of moving parts organized and accurate. It’s busy. It’s fast. It matters.

And if something’s broken? You don’t just report it — you fix it.

🎯 What You’ll Do

🚨 Live Dispatching (Primary)

• Coordinate maintenance techs and assign urgent tasks in real-time

• Call vendors for emergency repairs or scheduled maintenance

• Communicate with guest support and housekeeping teams to align priorities

• Keep everything moving during fast-paced turnover hours (10 AM–4 PM MT)

🧹 Cleanup & Admin (Secondary)

• Triage incoming Breezeway tasks — merge, rewrite, or delete as needed

• Add missing photos, priority tags, cost info, and instructions

• Order parts and coordinate delivery timelines with techs

• Document vendor conversations and technician updates in Airtable

• Prep the next day’s task load and ensure clean handoff to the team

💡 Our Core Values (and how you’ll live them in this role):

• See Something, Do Something:
  If a vendor drops the ball, you don’t wait — you pick up the phone, reschedule, and let the team know.

• Do What You Say:
  When you claim a task or tell someone you’ll follow up — you actually do. Without reminders. Under pressure.

• Make It Better:
  You spot recurring issues and don’t just patch them — you help us fix the system behind them.

• Own the Miss:
  Mistyped a vendor’s number? Scheduled the wrong tech? You admit it fast, fix it faster, and help us prevent it next time.

• Say the Hard Thing:
  You speak up when something’s off — with clarity and care. If a tech isn’t doing their job, you flag it early.

🧠 What You Bring

• 🔥 Ability to triage fast under pressure — constant requests, distractions, and fire drills

• 📞 Clear spoken English and a strong phone presence (headset required)

• 🧩 Strong written English for notes, Slack messages, and task updates

• 💥 Calm decision-making — even when five things hit at once

• 🧽 Extremely detail-oriented — nothing slips through the cracks

• 🤖 Familiarity with tools like Breezeway, Airtable, Slack, Google Drive, and ChatGPT

• 🧠 Self-starter mindset — you don’t wait to be told what’s broken

💼 What We’re Looking For

✅ Strong English speaker — must be confident on the phone
✅ Insanely detail-oriented — nothing slips past you
✅ Experience handling high-volume, fast-moving task queues
✅ Proactive mindset — if you see it, you do something about it
✅ Tech-savvy — comfortable using task tools, AI (ChatGPT), Airtable, Slack
✅ Able to juggle vendor calls, Slack messages, and real-time dispatch without melting down
✅ Confident making decisions without waiting for permission
✅ Spanish-speaking a plus, but not required

🧠 You’ll Thrive Here If You...

• Love fast-paced, high-responsibility roles where you’re trusted to own your shift

• Aren’t afraid of chaos — you bring clarity to messy situations

• Prefer action over analysis paralysis

• Can discern what matters now vs. what can wait

• Want a long-term role with a team that’s scaling fast and solving real problems

🌍 Bonus Points For

• Previous experience in STR, property management, field dispatching, or tech support

• Familiarity with Bre